Resident Services Assistant

2 days ago


Salford, United Kingdom Eda Full time

**Overview**
We are seeking enthusiastic Resident Services Assistant to join our team at Eda, a brand-new BTR development in Salford Quays. You’ll be responsible for providing world-class customer service to the 290 residential apartments and exclusive amenity spaces. This full-time role supports the General Manager and Assistant General Manager in ensuring a seamless experience for residents.

**Key Responsibilities**:

- Welcome and engage with residents and visitors
- Manage front of house, calls and resident requests
- Coordinate building maintenance and ensure health and safety compliance
- Assist residents with move-ins, queries, and parcel management

**Shift Pattern**:
7 PM - 7 AM, 4 days on, 4 days off.

**Requirements**:

- Excellent communication and customer service skills
- Professional, organised, and proactive
- Experience with MS Office and a basic understanding of Health & Safety protocols

Join us at Eda and help create an exceptional living experience for our residents

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Sick pay

Schedule:

- 12 hour shift
- Night shift

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: Resident Services Assistant (Nights)



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