Business Support Officer

**A bit about the role...** Working in a team with the Senior Delivery Support Manager and Development Secretary, the Business Support Officer will play a critical role in providing efficient and proactive administrative support to the Central Development Team. You will be joiningour small, friendly and enthusiastic team, who are committed to making positive change by providing first class support to the development team. The Senior Delivery Support Manager believes in delivering a first-class customer service, providing excellent administrative support, and taking an innovative and creative approach to work tasks. They also believe in working in a collaborative and flexibleway to foster good decision making and problem solving within their team. This is a rare chance to shape administrative support in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective support is provided and havethe opportunity to help create a first-class customer service. The role will support the delivery of key development projects across the Central and West team area. There are some exciting and creative projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovativesolutions to the job. **A bit about you ** Whilst our day job is to deliver first class customer service to our stakeholders in the development team, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate. You'll be comfortable supporting Directors and Senior Managers with administrative tasks, facilitating and servicing meetings and being a point of contact. You will be proficient in providing support services with excellent organisational, communicationand digital skills, with the ability to work at pace with multiple priorities. Previous experience with minute taking would be desirable for this role. Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what wedo as a development support team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. As an experienced professional, you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way and you'll be competent and experienced in the utilisation of Microsoft OfficeOutlook, Powerpoint, Word and Excel. **Who are we?** Homes England, the government’s housing and regeneration agency, plays a central role in tackling the housing challenges the country now faces. We have the appetite, influence, expertise and resource to drive positive market change, and our mission is toensure more homes are built in areas of greatest need, improve affordability and create a sustainable housing market. Following the publication of the government’s Levelling Up White Paper, Homes England has also been tasked with a core role in spearheading regeneration, partnering with places to reduce economic disparity, empower local leaders and create equal opportunitiesacross the country to ensure communities reach their full potential. **What we offer...** As well as a competitive salary and 33 days annual leave, we are committed to hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. Homes England are a geographically diverse community. We were all working from home?during the pandemic and have since moved to a hybrid model, moving back into our office environments and utilising our space and time together in the most conducive way.