Business Support Officer

**Details**: **Reference number**: - 308573**Salary**: - £23,421 - £27,553**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - Coventry, West Midlands (England), CV1 2GN : Leeds, Yorkshire and the Humber, LS11 9ATAbout the job **Job summary**: Working in a team with the Senior Delivery Support Manager and Development Secretary, the Business Support Officer will play a critical role in providing efficient and proactive administrative support to the Central Development Team. You will be joining our small, friendly and enthusiastic team, who are committed to making positive change by providing first class support to the development team. **Job description**: The Senior Delivery Support Manager believes in delivering a first-class customer service, providing excellent administrative support, and taking an innovative and creative approach to work tasks. They also believe in working in a collaborative and flexible way to foster good decision making and problem solving within their team. This is a rare chance to shape administrative support in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective support is provided and have the opportunity to help create a first-class customer service. The role will support the delivery of key development projects across the Central and West team area. There are some exciting and creative projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the job. **Person specification**: Whilst our day job is to deliver first class customer service to our stakeholders in the development team, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate. You'll be comfortable supporting Directors and Senior Managers with administrative tasks, facilitating and servicing meetings and being a point of contact. You will be proficient in providing support services with excellent organisational, communication and digital skills, with the ability to work at pace with multiple priorities. Previous experience with minute taking would be desirable for this role. Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a development support team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. As an experienced professional, you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way and you'll be competent and experienced in the utilisation of Microsoft Office Outlook, Powerpoint, Word and Excel. **Benefits**: - Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include: - Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays. - Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours. - Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health. - Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees. - We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.Things you need to know **Selection process details**: Things you need to know **How to apply?** **Security** **Selection process details** For more information on the role, please see the attached Job Description. Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here: **Nationality requirements** **Working for the Civil Service** Please note this Post is NOT regulat