Garage Service Advisor

2 weeks ago


Redditch, United Kingdom Abacus Auto Services Practical Car & Van Rental Full time

**Duties**
- Greet customers warmly and assess their service needs.
- Provide detailed information about services offered and recommend appropriate solutions.
- Upsell additional services based on customer requirements and vehicle condition.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with technicians to ensure timely completion of services.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
- Follow up with customers post-service to ensure continued satisfaction and encourage repeat business.

**Qualifications**
- Proven experience in a customer service role, preferably in the automotive industry.
- Strong mechanical knowledge to effectively communicate technical information to customers.
- Excellent upselling skills with a track record of meeting sales targets.
- Exceptional communication skills.
- Ability to work well under pressure in a fast-paced environment.
- A proactive approach to problem-solving with strong organisational skills.

Join us as a Service Advisor and be part of a team.

Pay: From £12.21 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Abacus

Pay: From £12.21 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Abacus


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