Customer Service Advisor

2 days ago


Redditch, United Kingdom Arden Personnel Full time

**Customer Service Advisor
- Redditch - £11.28 per hour increases to £11.80 - Permanent Part-Time** This is a fantastic opportunity for a Customer Service Advisor looking for a role based in Redditch.Working for our client who has been delivering credit management services to the construction industry for over 30 years.Services include business creditinformation and debt recovery.This role is perfect for somebody looking for part time hours to fit in with their lifestyle.

**The Customer Service Advisor day to day duties are as follows**:

- Working on behalf of our various customers in the construction industry
- Working in a 3rd party capacity to collect money that has become overdue
- Calling debtors to negotiate payments
- Updating database with relevant information

**The Successful Customer Service Advisor must have the following skills/experience**:

- Previous experience within a telephone-based role.
- You will have a positive telephone manner and assertive negotiation skills.
- Previous knowledge and experience with collections/debt recovery is desirable.
- You must also be a great communicator and have confidence when dealing with conflict.
- Applicants should have excellent verbal and written communication skills.

**What's on offer for the successful Customer Service Advisor**:

- Comfortable and professional office environment.
- Excellent internal training and ongoing support
- 20 days holiday per year (plus bank holidays) and 1/2 day paid 'birthday leave'
- Healthcare Cash plan
- Opportunity to work towards relevant external qualifications.
- Working within a friendly supportive team.
- Regular feedback and personal development plans
- Salary £11.28 per hour
- Part Time 08.30-13.30 Monday-Friday

Arden Personnel are a local independent recruitment agency based in Alcester, Warwickshire.We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove and Studley.
- Follow us on Facebook, Instagram, Twitter and LinkedIn for all updates of live vacancies._

**Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.



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