Receptionist/administrator
2 days ago
**About Us**
Central Medical Centre is a busy and friendly NHS GP surgery committed to delivering high-quality, compassionate care to our community. We are currently looking for a **Care Coordinator / Receptionist** to join our welcoming team and play a key role in supporting both patients and clinical staff.
**About the Role**
This is a varied role that combines front-desk reception duties with proactive care coordination for patients. You’ll be the first point of contact for many of our patients, ensuring they feel supported, informed, and well cared for.
**Responsibilities**:
- Welcome and assist patients in person and over the phone
- Book appointments and manage patient enquiries
- Support long-term condition management and recall systems (e.g., diabetes, asthma)
- Work closely with GPs, nurses, and the wider team to ensure joined-up care
- Handle a range of admin tasks including data entry, scanning, and filing
- Maintain confidentiality and adhere to NHS guidelines and GDPR standards
**What We’re Looking For**:
- Strong communication and interpersonal skills
- Compassionate, calm, and patient-focused approach
- Organised and able to manage multiple priorities
- Confident with IT systems (SystmOne experience is a bonus)
- Team player with a willingness to learn and adapt
**What We Offer**:
- A supportive and friendly work environment
- On-the-job training and career development opportunities
- NHS pension scheme
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Employee wellbeing support
Pay: From £12.21 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
**Language**:
- English (required)
- Another language other than English (preferred)
Work Location: In person
Reference ID: Admin
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