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Service Desk Analyst

2 weeks ago

Dartford, United Kingdom Pearson Whiffin IT Full time

**IT Support Analyst**

I am working with a number of clients who are looking for experienced Support Analyst's with knowledge of Windows Server, Office365, Active Directory and Azure AD to work on their support desks..

All the roles are working as part of an established team providing desktop and systems support to both internal and external clients as well as liaising with 3rd party suppliers.

**Required Skills and Experience**:

- Experience working within a support environment, providing support to users across external and internal clients
- Technical experience of Office365, Windows Server, Azure AD, Active Directory, VMware, Ourlook and Windows 10
- Knowledge of basic networking, TCP/IP connectivity, wired and wireless environments, basic cabling and switch configuration.
- Knowledge of call management systems
- Experience of building and configuring laptops, desktops and mobile phone set-up and configuration.