On-Site IT Service Desk Analyst

3 days ago


Dartford, United Kingdom Marble Grange Group Full time

A leading UK IT service provider is seeking a proactive and customer-focused Service Desk Analyst to support over 6,000 users. The role involves delivering exceptional technical support, troubleshooting incidents, and improving service delivery. The ideal candidate will have experience in a Technical Service Desk or ITIL environment and strong knowledge of Microsoft technologies such as Office 365, Teams, and Azure AD. The position is based in Dartford, fully on-site, and requires strong problem-solving and communication skills.
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