Service Improvement Officer

1 week ago


Gateshead, United Kingdom Gateshead Council Full time

Property, Assets and Traded Services are looking to recruit a full time Service Improvement Officer on a permanent basis.

The role is within our Catering, Cleaning and Building Management Support Team, where the post holder will provide support across the Services to assist in the delivery and development, as well as to provide direct support to the Management Support Officer.

It is essential that you have excellent customer service skills as the role will be reuired to provide information and communicate to internal and external customers.

You shoud have experience of dealing with marketing and promotion, and auditing service standards. You should also be familiar with the Council's systems including Agresso and iTrent.

You must hold a lvel 3 in Business Admin or equivalent, as well as a full driving licence.


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