Strategic Account Executive

2 days ago


London, United Kingdom Finastra Full time

**Who are we?**:
**What will you contribute?**

As a **Strategic Account Executive**for Finastra’s **Corporate Lending Solutions**, you will be responsible for managing and growing relationships with key existing clients. You will act as a trusted advisor, ensuring client satisfaction, identifying opportunities for expansion, and aligning Finastra’s solutions with evolving customer needs. This role emphasizes long-term partnership development over net new sales, with a focus on strategic account planning and value delivery.

**Responsibilities & Deliverables**:

- Develop and execute strategic account plans to drive client retention, satisfaction, and growth
- Serve as the primary point of contact for key accounts, building trusted relationships with senior stakeholders
- Identify upsell and cross-sell opportunities within existing accounts by understanding client goals and challenges
- Collaborate with internal teams (product, services, support) to ensure successful solution delivery and client outcomes
- Maintain a deep understanding of Finastra’s Corporate Lending offerings and how they align with client needs
- Monitor account health, usage trends, and satisfaction metrics to proactively address risks and opportunities
- Lead regular business reviews and strategic planning sessions with clients
- Maintain accurate forecasting and reporting in CRM systems
- Represent Finastra at industry events, user groups, and client forums
- Stay informed on industry trends, competitor activity, and regulatory developments impacting clients

**Experience**:

- **10+ years**of experience in enterprise software, SaaS, or FinTech account management or strategic sales
- Proven success managing large, complex accounts and building long-term client relationships with large Banks or financial institutions
- Experience working with C-level executives and navigating complex decision-making environments
- Background in financial services, particularly in lending or banking technology, is highly preferred

**Required Skills and Experience**:

- Strong consultative and relationship management skills
- Ability to understand client business models and align solutions to strategic objectives
- Deep knowledge of the corporate lending landscape and related technologies
- Excellent communication, negotiation, and presentation skills
- Proven ability to manage internal resources and cross-functional teams to deliver client success
- Skilled in account planning, forecasting, and pipeline management
- Results-driven, responsive, and highly organized

**Education**:

- Bachelor’s degree or equivalent experience in Business, Finance, Technology, or a related field

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

- **Flexibility**:Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- **Well-being**:Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
- Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
- **ESG**:Benefit from paid time off for volunteering and donation matching.
- **Career Development**:Access online learning and accredited courses through our Skills & Career Navigator tool.
- **Recognition**: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
- Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra



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