Customer Service

1 day ago

Manchester, United Kingdom AM Services Group Full time

Main Purpose of the Job - We are looking for an efficient and self-motivated individual to work on our client’s prestigious site in Manchester - You must be flexible and able to work alone and part of a team Experience is preferred but not essential as training will be given.

Shift / Hours: Monday - Friday 47.5 hrs per week 1 hr unpaid break
**Roles / Responsibilities**:

- Deliver a consistent and professional standard of customer service in a professional setting
- Use of client software
- Carry out routine building checks patrols
- Locking and unlocking premises
- Completion of detailed incident reports
- Liaison with local authorities
- Basic admin skills
- Reception skills
- Liaising with contractors
- Over time is available

**Qualification and Experience**
- A valid SIA CCTV Licence would also be desirable.
- IT skills are essential
- Good communicator

**About AM Services**:
The main purpose of AMSG is to provide people services to our clients whatever that may be; Security, Cleaning, Industrial cleaning and other roles such as Logistics and Receptionists across a wide range of sectors, including manufacturing, retail, distribution, education, utilities and infrastructure, corporate, property management and leisure. The company delivers a local service with national expertise.
We provide people, that is what we do and we ensure that the people service we provide from all levels of the company are delivering an excellent service, underpinned by our strong culture derived from the core of the company’s Vision and Vales.
**Vision**
**One team**
evolving together
**One goal**
delivering trusted people and solutions
**The Values that are behind our Vision**.
- Everyone **B**elieves
- Everyone **E**volves
- Everyone **A**chieves
- Everyone **M**akes a difference
- Everyone **M**atters

As well as delivering the excellent people services and solutions, AM Services Group believes in building strong partnerships and truly listening to clients, our people, the community, and suppliers to build trust, collaboration, and long term, sustainable partnerships. The company is proud of our Vision.
- A full uniform will be provided
- Renewal of licences paid for by AM Services Group
- Workplace Pension is available
- Access to training and development and career development
- Access to company MHFA mental health first aiders
- Access to Employee Assistance Programme

AM Services Group is committed to providing and promoting equal opportunities for employees and job applicants. We are committed to creating a working environment which enables everyone to work to the best of their skills and abilities and without the threat of discrimination or harassment arising. As a Company we pride ourselves on treating all members of employees equally, irrespective of their or their gender, sex, pregnancy or maternity status, marital status, race, colour, religion or belief, disability, age, sexual orientation, gender reassignment
**Job Applicant Privacy Notice**

**Job Types**: Full-time, Permanent

**Salary**: £11.50 per hour
Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- SIA CCTV (preferred)

Reference ID: AM-MERR0822

**Job Type**: Permanent

**Salary**: £11.50 per hour

  • Trainee Customer Service Advisor

    3 days ago

    Manchester, United Kingdom WINNOVATION SERVICE LTD Full time

    As a Trainee Customer Service Advisor, you will undergo comprehensive training to equip you with the skills needed to provide exceptional customer service. You will work closely with experienced team members, learning the ins and outs of our products, services, and customer care strategies. **Key Responsibilities**: - Handle customer complaints with...

  • Customer Service Manager

    5 days ago

    Manchester M, United Kingdom Field Service Solutions Full time

    Job descriptionIt all starts with people. At Field service solutions, our success is powered by people delivering great customer service reflected in profit. We firmly believe people are the heart of our organization and they are the key to our continued growth and success. That's why a career at Field service solutions provides much more than simple pay and...

  • Customer and service desk Manager

    7 days ago

    Manchester M, United Kingdom Field Service Solutions Full time

    Service Desk Manager We are a growing and forward looking service business founded in 2016. We are market leaders in outsourced service and maintenance in the beverage industry. The role on offer in currently to cover maternity leave but, due to contracts, we expect the structrue to change with new positons within the 12 months.The responsibilities of the...

  • Customer Service Delivery Driver

    5 days ago

    Manchester, United Kingdom JJ Food Service Full time

    Customer Service Delivery Driver (7.5) Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you. At JJ Foodservice, we know life doesn’t revolve around work. That’s why our drivers have regular local delivery areas with no rotas, evenings, or...

  • Customer Service

    7 days ago

    Manchester, United Kingdom Search Consultancy Full time

    **Job Title: Customer Service Advisor** **Job Type: Temp to perm** **Industry: Customer Service** **Location: Manchester city centre** **Salary: £11.59 an hour (£23,500)** **Start date ASAP** Have you wanted to work in a customer service contact centre but don't have the experience? Are you passionate about delivering excellent customer...

  • Customer Service

    1 day ago

    Manchester, United Kingdom Search Consultancy Full time

    **Job Title: Customer Service** **Job Type: Ongoing temp** **Industry: Customer Service** **Location: Manchester city centre** **Salary: £11.25 an hour. Starting ASAP on a temp to perm basis** Are you looking for a new Customer Service opportunity? Are you able to work Monday to Friday The Job: - Making outbound calls following up on enquiries about...

  • Customer Service

    5 days ago

    Manchester, United Kingdom Search Consultancy Full time

    **Job Title: Inbound Customer Service** **Job Location: Wythenshawe** **Job Salary: £22,000** **Hours: Monday to Friday, 9:00-5:30** **INBOUND CUSTOMER SERVICE, NO WEEKEND WORK, IMMEDIATE NEW OFFICES IN WYTHENSHAWE!** Looking for an inbound customer service role in Wythenshawe? Are you passionate about customer service and have an interest in...

  • Customer Support Specialist

    2 weeks ago

    Manchester, United Kingdom Nationwide Service Care Full time

    **Job responsibilities** Making Calls arranging Service Installations with our engineers throughout the UK Booking appointments into internal booking system. Updating customer details on internal databases. Daily, Weekly Reporting to Customers and Management. Multi-task and prioritise conflicting deadlines and workloads. Maintaining (SLA) Service Level...

  • Customer Service

    1 day ago

    Manchester, United Kingdom envision ltd Full time

    Join Envision Ltd. as a Customer Service Advisor in Manchester! **Position**: Customer Service Advisor **Location**: Manchester, United Kingdom **Pay**: Competitive Rates of Pay + Uncapped Bonus and Commission Opportunities **Hours**: Full Time Monday to Friday **Key Benefits**: - Competitive pay (up to national living wage) with unlimited bonus...

  • Customer Services

    1 day ago

    Manchester, United Kingdom Wote Street People Full time

    **Partnership Coordinator / Customer Service Advisor** **Location: Manchester, M32 0SZ** **Salary: £20,319 per annum** **Working Hours: 37.5 hours per week, Monday to Friday, 09:00 am - 17:30 pm** Office based only role, the manager is looking for customer service experience preferably office based, but someone at the beginning of their career. **We...