Pa/ Admin Coordinator

1 day ago


North Shields, United Kingdom TheTechTeam Full time

**We are looking to recruit a PA/Admin Coordinator with strong organisational and communication skills to take a lead role in a growing company.**

The primary aim of this role would be to oversee the customer facing aspects of TheTechTeam, following up with and booking in customers who have requested service, keeping them up to date with their repairs, organising a team of technicians and managing the logistics of a busy computer repair company.

The company currently covers the North East, Cumbria, Yorkshire, Durham and Scotland but has plans to grow its reach nationally within the next 18 months.

**The Role**:

- Manage the logistics of a busy service business, planning and overseeing the day to day operations - being organised is key
- Taking a lead in ensuring the company is delivering excellent customer service at all times.
- Managing a small team of staff that all jobs are covered and all locations are appropriately staffed.
- Outbound calls to customers who have requested our service to get them booked in.
- Working with our Head Tech and Head Courier to achieve company KPIs.

**The Person**:

- Be extremely friendly and able to quickly build relationships with customers and colleagues.
- Always willing to go ‘the extra mile’ to ensure that a customer is delighted with the service received.
- Fantastic organisational skills and the ability to make decisions quickly.
- Be adaptable as things change very rapidly in a small business.

Working hours are Monday - Friday, 9.30 - 2.30

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £11.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- What is it that appeals to you about the role?

Work Location: One location


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