Administrative Support Officer
2 weeks ago
An exciting opportunity has arisen within Chester South Care Community Team for a Band 2 Administration Support Officer. You will play an integral part in supporting a dynamic and evolving team of professionals who provide care to clients in the community.
You will play an integral role in representing the organisation and assisting the Care Community Team with day to day activities within the office environment to include;
Answering telephone calls from patients, carers, staff colleagues, GP Practices and hospitals and ensuring accurate recording of such telephone calls and the timely passing of information to colleagues.
Using the EMIS patient record system to upload patients details and accurately record details of patient visit ensuring accuracy of entries and compliance with GDPR.
Undertaking the archiving process within the CCT.
CWP has adopted the Living Wage. Where the standard Agenda for Change hourly rate is below Living Wage, pay will be supplemented to this level.
Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside. We provide physical, mental health and learning disability services to a total population of around one million people.
We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.
Visit our ‘Working for us’ pages on our website to find out more about why you should choose CWP.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification)andvalues.
To ensure that we continue to provide ‘Outstanding for Care’ (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.
All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached “Update Service Applicant Guide” document for further information.
New entrants to the NHS will commence on the minimum of the scale stated above.
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