Administration Officer

1 week ago

Chester, United Kingdom Sanctuary Group Full time

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

**Administration Officer**

**Chester**

**£28,376 - £29,870 per year**

**40 hours per week - Monday to Friday 08:00 - 16:30 with 30 minutes lunch**

We have an opportunity for an Administration Officer to join our team in Chester. You will be responsible for providing administrative support to the Supervisors, Operatives and other members of the wider team. The role of Administration Officer is within the property services team (voids). Your duties will include being responsible for running reports, issuing work orders, dealing with enquiries and monitoring the shared inbox. This is a varied and challenging role that would suit an organised and proactive individual.

**The role of Administration Officer will include**:

- Support the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented
- Raise purchase orders and check in goods received
- Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors
- Assist with managing the team van fleet and uniform stores
- Check and process overtime claims
- Support supervisor operations

**Skills and experiences**:

- Recent experience of undertaking a similar role
- Literacy and numeracy equivalent to passes in GCSE Grade English and Maths
- Proven experience of working to deadlines and prioritising work loads
- Ability to extract and interrogate data from computer systems
- Good organisational and planning skills
- Proficient user or Microsoft packages including Word, Excel, Outlook and Teams

**About us**

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

**Our Benefits**

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme

(if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 21 August 2025

**View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -**

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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