Medical Receptionist

7 days ago


Croydon, United Kingdom Violet Lane Medical Practice Full time

**Job Overview**

**Duties**
- Greet patients warmly and assist them with the check-in process.
- Manage incoming calls, directing them to appropriate departments or personnel.
- Schedule appointments and maintain an organised calendar for healthcare providers.
- Handle patient records with confidentiality, ensuring all information is accurate and up-to-date.
- Process patient registrations and insurance information effectively.
- Assist with billing inquiries and coordinate with insurance companies as needed.
- Maintain a clean and welcoming reception area for patients and visitors.
- Collaborate with medical staff to ensure seamless patient flow throughout the practice.

**Skills**
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong organisational skills to manage records and appointments efficiently.
- A compassionate approach towards patient care, demonstrating empathy and professionalism at all times.
- Previous experience in a medical or healthcare setting is advantageous but not essential.

Join us in providing outstanding care to our patients while ensuring an efficient operational environment within our practice. Your role as a Medical Receptionist will be pivotal in creating a positive first impression for those we serve.

**Job Type**: Part-time

Pay: £12.21 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person



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