Planning and Scheduling Advisor

**LET’S CUT STRAIGHT TO IT**

**Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.**

Our purpose is taking care of life’s essentials, but we’re also big on making a difference to our communities, not just because we should but because we care, which is why we are looking for someone to join our awesome Water Fittings Regulations department.

This is a fantastic opportunity to be part of a dedicated team inspecting 3rd party plumbing systems to prevent the waste, misuse, erroneous measurement, undue consumption and contamination of the drinking water supply.

As the Regulator, you will play an essential part in helping the company to engage directly with the owner/occupiers of premises regarding poor plumbing practices whilst ensuring compliance with the Water Fittings Regulations are met. The significance of the work you will undertake as an advisor involves the planning and scheduling of work for our plumbing inspectors which makes this role such an exciting and unique opportunity.

You’ll also be responsible for engaging directly with our internal and external stakeholders through verbal and written communication formats, managing the teams proactive work streams, answering telephone enquiries, processing documentation, entering information onto our Regulatory reporting systems and scheduling customer appointments.

Are you someone who thrives on working within a fast paced working environment, enjoys administration work and interacting with people?

The role holder will be located in at our **Raynesway Office located in Derby.**

Well if you are, read on

**LET’S TELL YOU MORE**

The key accountabilities of this role will include:
- Take ownership in the day-to-day planning of proactive work streams to ensure the team’s performance remains on-track against internal targets.
- Update our Regulatory reporting database and company systems.
- Support the team with the day-to-day administration of the WaterMark approved contractor’s scheme.
- Maintain the companies RPZ Valve and WaterMark approved contractor databases.
- Carry out GSS audits and Update Company excel spreadsheets.
- Ability to follow processes, procedures and adhoc requests as directed by the Water Fittings Regulations Manager.
- Provision to develop and provide technical support to colleagues, customers and internal/external bodies.
- Ability to take ownership and know when to escalate matters related directly to the non-compliance of work streams.

**WHAT WE’RE LOOKING FOR**

It’s important we attract the right people, with the right skills for the role but we value character, positivity and a caring “can do” attitude.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

**We do more, because we care.**

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:

- Salary range £23,712 - £24,842 depending on experience
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**LET’S GO**

To find out more about working with us, search** #LifeatSevernTrent **on social media.