Research & Insight Manager

**Permanent Full time**

**Hybrid 2/3 days - Parking available**

**£42.5k plus a generous benefits/progression package**

**Location - Staines**

Guidant Global have partnered with a leading organisation in their search for an experienced Research & Insight manager.

**Role Purpose**

The Research & Insight Team guides and inspires the whole business in their decision making through the provision of compelling Research, Insight and strategic data analysis.

The primary purpose of this role is to lead the development and delivery of a series of Research and Strategic Insight programmes that enables our key stakeholders to be brought to life and a part of the decision-making process at by providing continuedresearch and insights from these important groups.

They will be responsible for the day-to-day management and integration of both Quantitative and Qualitative research findings related to continuous as well as ad hoc research studies that helps to drive the organisations decision making across our key stakeholdergroups. This includes our colleagues, and our Team partners, the local community, Government, potential future passengers.

Therefore, the role holder will need strong influencing and presentation skills as well as project management abilities with a proven track record of leading complex research and insight-based projects.

**Principle Accountabilities**
- Lead on continuous research to understand organisations Reputation across our different stakeholder groups (Colleagues, Consumers, Airlines, Local Communities & Environment)
- Lead on ad hoc Research and Insight into the consolidation of our sustainability, local community, and government, to best understand the political, environmental and societal impacts on our business and provide relevant and timely insights to inform decision-makingfrom a strategic perspective
- Lead the future development, set-up and analysis our -wide colleague surveys, to understand the needs of colleagues and to help our People team in setting priorities and initiatives towards colleague welfare and engagement
- Collaborate with our Analytics team to ensure that insights provided to the business are consistent and joined up and help to drive insights about our key stakeholders
- Supports the Senior Research and Insight Manager and the other members of the Research and Insight Team to ensure that we collectively deliver against the overall Research and Insight Plan.
- Maintain an active awareness and implement developments from the wider research and insight industry that would help theorganisation gain greater strategic insight from its research.

**Qualifications & Experience**

Educated to Degree level as a minimum potentially with post graduate qualifications in Market Research highly desirable

4+ years, experience of leading the development of both Quantitative and Qualitative Research and Insight Projects in a large complex customer service and/or commercial environment.

Ability to influence strategic decisions, credible and authoritative to operate with senior management

Ability to translate complex numerical data into easily understandable formats for onward communication and use. This should include development of recommendations for high level understanding and action planning

Great organisation and time management skills, able to prioritise to ensure relevant targets are met

Ability to understand data requirements/people's needs, work well with a variety of personalities and work styles

Excellent verbal and written presentation skills

Guidant Global is acting as an Employment Agency in relation to this vacancy.