Part Time Customer Service/telemarketing Clerk with

5 days ago

Preston, United Kingdom Plumbs Ltd Full time

**Overview**:
Plumbs Ltd Is a 60-year-old, family run business selling and manufacturing a comprehensive range of bespoke soft furnishing solutions. We offer a unique range of services including sofa covers/re-upholstery/made to measure curtains and we cover the whole of the UK.

**Job Role**:
Our Contact Centre is the first point of contact for our customers. It is essential that applicants are enthusiastic, committed, and flexible, are customer focused with excellent communication skills and have a confident telephone manner, with a desire to help others.

**Responsibilities**:

- Answering incoming Telemarketing and Customer Service calls - and providing them with up-to-date information.
- Accurate data input on to the computer system of Customer details.
- Answering customer queries regarding orders placed with our Sales Force.
- Outbound follow up calls and assisting in various outbound campaigns.
- Sales Agent field support.

**Qualifications & Skills**:

- Excellent communication skills.
- Attention to detail.
- Strong organisational skill.
- Good experience of Microsoft Office functions.
- A friendly, positive person that enjoys working as part of a team but can also work well on their own initiative.
- Inbound calling experience essential/outbound desirable.
- Full training and support will be provided.

**Benefits**:

- Onsite subsidised canteen
- Company pension
- Secure on-site parking
- Long service awards
- 24 days + bank holidays (Pro Rata)
- Employee events throughout the year
- Life assurance
- EAP

**Working pattern**: 9 to 5.30pm Thursday, 9 to 5pm Friday & 9 to 3pm Saturday

**Job Type**: Permanent, part time

**Salary**: Competitive

**Work Location**: In person

**Job Types**: Part-time, Permanent

Expected hours: 22.5 per week

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Work Location: In person

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