Customer Service Clerk
5 days ago
We are currently looking for a Customer Service Clerk to join our busy team in Preston.
**Contract Type**:9 Month FTC - Maternity Cover)
**Hours**:8.30am-5pm Monday - Thursday
- 8.30am-1.15pm Friday
- 36.75 hours per week
**Salary**: £9.50 per hour - advancing to 9.85per hour when fully trained.
**Job description**:
Managing volumes of order’s that are manufactured at our Preston based factory, you will provide an end-to-end support service for our customers, sales agents, and production staff.
**Customer Service Clerk Duties**:
- Facilitate an allocated volume of Preston assigned orders through the production process, updating customers, liaising with sales agents and internal production staff.
- Customer fabric sample and furniture collection confirmations.
- Production update chasing.
- Sales agent field support.
- Resolution/Escalation of all pre
**Customer Service Clerk Requirements**:
- Administration.
- Excellent communication skills.
- Attention to detail.
- Strong organisational skill.
- Good experience of Microsoft Office functions.
- A friendly, positive person that enjoys working as part of a team but can also work well from own initiative.
- Full training and support will be provided.
**Customer Service Clerk Benefits**:
- 24 days holiday + bank holidays
- Early finish on Friday
- Secure onsite parking
- Company Pension Scheme
- Company Sick Pay Scheme
- Onsite subsidised canteen
- Organised social activities
- Life assurance
- Annual bonus for First Aiders
- Long service awards
- Free eye tests for VDU users
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