Customer Support Executive

7 days ago

Wantage, United Kingdom Purdicom Full time

**Position Summary**

Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point, and security technologies to a very hungry market. The products and services we sell are always in high demand.

We are a privately owned, award-winning business that has become a recognised leader in its industry - and much like the industry itself, our company has been in continual rapid growth since its inception in 2005. Our headquarters are situated in the most beautiful of surroundings, with the offices set within a series of modern barn conversions right in the heart of the Oxfordshire countryside.

We are looking for a Customer Support Executive to join us. You will be responsible for supporting and assisting on a day-to-day basis and helping the Account Managers grow thier business. The Customer Support Executive will form part of the Customer Support team that will also assist with all related tasks.

**Principal Duties**:

- Providing customer ETA on orders and general strong communication to customers.
- Entering/approving/shipping Sales orders within our CRM
- Entering Prospect client's details onto the in-house database
- Sending software and order confirmations to customers
- Assisting with Demo Kit requests and orders
- Liaising with stock controller for stock queries
- Taking part in product training and keeping up to date with new products
- Order Processing and ensuring orders are correct before shipment.

**Knowledge & Skill Requirements**
- Customer focused
- Experience of using a CRM
- Strong communication skills with multiple internal departments
- Excellent accuracy and attention to detail
- Ability to listen and articulate effectively
- Experience and understanding of Microsoft Office
- To gradually learn and amass knowledge and a detailed understanding of Sales
- Must be a problem solver and able to work under own initiative.
- Needs to be content to work in a semi-rural environment
- To converse with all customers and the people throughout the organisation across all levels.

**Working Conditions**

Must have a clean driving license and own car due to rural location.

**Benefits**
- Work From Home Fridays
- Laptop
- Learning and Development Plan
- Purdicom Pathway Training Platform
- Motivosity Reward and Recognition system
- On-Site Gym
- On Site Subsidised Café
- Purdi Perk Vouchers
- Pool table/ Batak/Table Football
- 25 days holiday
- 2 Well Being days
- Birthday Bonus
- Anniversary Bonus
- Pension Scheme
- Medical Scheme
- Sick Pay
- Life Insurance 4 x salary
- Free Parking

  • Customer Support Executive

    12 hours ago

    Wantage, United Kingdom Purdicom Full time

    **Position Summary** The Customer Support Executive will be responsible for speaking and assisting on a day to day basis and helping to grow the business where the Account Managers see fit. The Customer Support Executive will form part of the Customer Support team that will also assist with all related tasks. **Principal Duties**: - Providing customer ETA...

  • Customer Service Executive

    1 week ago

    Wantage, United Kingdom Global CTS Ltd Full time

    **Customer Service Executive,Wantage (Car driver essential) - Hybrid (4 days office/1 day at home)** **8am to 5pm** **£28,000 - £34,000 depending on relevant experience FINANCIAL EXPERIENCE A MUST, UTILITIES EXPERIENCE HIGHLY DESIRABLE** Global CTS are working with an SME based in rural Wantage who are looking for a Customer Service Executive to join their...

  • Customer Support Administrator

    1 week ago

    Wantage, United Kingdom Collegiate AC Ltd Full time

    **About Collegiate** Collegiate AC is the leading operator of luxury student accommodation in the UK & Europe, working closely with their partners to deliver an exceptional student experience in some of the most innovative schemes in leading University towns and cities. The key to Collegiate’s rapid growth has been their unrelenting focus on delivering...

  • Customer Support Coordinator

    1 week ago

    Wantage, United Kingdom Airbox Systems Full time

    **Main Duties & Responsibilities** As the Customer Support Coordinator, you will be working alongside the client support teams to provide high-quality first line technical support for the Airbox products. **Execution and initiative** - Ad-hoc 1st line IT support internally - Triage and escalate technical issues, and working with the engineering team to...

  • Customer Support Coordinator

    2 weeks ago

    Wantage, United Kingdom Airbox Systems Full time

    **Main Duties & Responsibilities** As the Customer Support Coordinator, you will be working alongside the client support teams to provide high-quality first line technical support for the Airbox products. Our Support team work on a static Rota between the hours of 7am to 7pm. Typically this is an early or a late shift. **Execution and initiative** -...

  • Telesales Executive

    4 days ago

    Wantage, United Kingdom Ad Warrior Full time

    Telesales Executive Location: WantageSalary: Up to £32,000 with £3,000 commissionVacancy Type: Permanent, Full TimeOur client, a fast-growing, award-winning technology company, is on the hunt for a dedicated Telesales Executive to join their team. Situated in stunning modern barn conversions in the heart of the Oxfordshire countryside, theyre a leading...

  • Portfolio Executive

    3 weeks ago

    wantage, United Kingdom Ignite Energy Full time

    Ignite Energy Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus...

  • Portfolio Executive

    7 days ago

    Wantage, Oxfordshire, United Kingdom Ignite Energy Full time

    Ignite EnergyIgnite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.To enable businesses to respond to the climate emergency, we focus...

  • Telesales Executive

    2 weeks ago

    Wantage, United Kingdom AD WARRIOR Full time

    Telesales Executive Location: Wantage Salary: Up to £32,000 with £3,000 commission Vacancy Type: Permanent, Full Time Our client, a fast-growing, award-winning technology company, is on the hunt for a dedicated Telesales Executive to join their team.Scroll down for a complete overview of what this job will require Are you the right candidate for this...

  • Customer Support Specialist

    6 days ago

    Wantage, United Kingdom Airbox Systems Limited Full time

    Why Airbox? You're more likely to love your work when that work has a purpose, when it's meaningful and when it's protecting lives. And, at Airbox Systems, it will. Here's why. We are driven by passion and great people who share our enthusiasm for trying to make the world a better place, our friendly team includes individuals with backgrounds in military,...