Business Administration Apprentice

Company Description
**It's more than a job. It's a passion.**

Around the globe, impressive infrastructure and building projects are constructed using Doka’s expertise in formwork technology. We offer temporary works solutions for a wide range of site concreting activities where equipment is needed to form concrete formwork moulds and to support a variety of concrete structures.

This is the result of teamwork - the collaboration of more than 7000 employees in over 160 distribution and logistics facilities in more than 70 countries worldwide. We are proud of our achievements gained over 150 years, still as a family owned company.

**Job Description**:
As a Business Administration Apprentice, Doka will support your educational development within your journey at Doka.

In your apprenticeship you will learn key IT skills across multiple packages and systems, interpersonal and decision-making skills, as well as how to communicate effectively, produce quality work and how to record data and produce documentation. You will also build knowledge about the organistation, the value of your skills, key stakeholders, relevant regulations and policies and business fundamentals and processes.
- Assist with the management of projects, which includes all aspects of customer requirements from initial quoting, ordering, deliveries, handling returns and project closing.
- Ensure accurate invoicing in Discos II and resolve disputes/credit requests arising during the project life span together with sales, customers, Head of CMO and Credit Control
- Maintain data quality of delivery dates and return dates in co-ordination with sales and customer.
- Be the contact person for customer queries
- Support the sales team with customer quotes, order confirmations and any other project related requirements
- Place material reservations and ensure timely update and communication to Logistics team
- Checking on-hand and reconditioning stocks and co-ordination with Logistics to source intercompany for on-time delivery to customers.
- Ensure client satisfaction by coordinating deliveries and returns in collaboration with the yard
- Arranging transportation and co-ordination with haulage companies, checking transport invoices and transport recovery.
- Administrative duties to support the successful functioning of branch including answering the phones and welcoming visitors etc.
- Maintaining accurate and up to date filing system.
- Ensure health and safety legislation/policies are adhered to at all times

**Qualifications**:

- Excellent communication skills
- Experienced in Microsoft Office including Word, Excel and PowerPoint.
- Willing and able to learn new products, concepts and techniques.
- Organized team player able to work in a deadline driven, fast-paced environment.
- Leadership - Inspiring, supporting and developing others to achieve outstanding levels of performance.
- Commercial Awareness - contribution to the business through awareness of Group services, the business unit’s purpose and its marketplace, and identification of new opportunities.
- Innovation & Continuous Improvement - suggests ideas to improve process, customer service, quality, and safety.

Additional Information
**What we offer**:

- Excellent Company benefits

Applications should be submitted via the Apprenticeship Scotland website:

- Doka UK Formwork Technologies Ltd is an equal opportunities employer. The company is committed to equal employment opportunities and we base all our employment decisions on merit, job requirements and business needs._
- If you are interested in this role or would like further information, please do not hesitate to contact Jemma Morley (HR Manager)._