Customer Service Executive

1 day ago

Ipswich, United Kingdom Pure Resourcing Solutions Full time

An exciting opportunity to join a leading organisation, who are passionate about supplying innovative products to businesses around the UK. My client is seeking a Customer Service Executive who is passionate about delivering first class customer care,and is keen to be part of a growing and dynamic organisation. A great opportunity to join a company who's success is built on outstanding customer service, hard work and a great team culture. With offices across the UK, you will be joining an established andsuccessful company. The ideal individual will be focused, have excellent communication and administration skills, as well as an approachable nature.
**Offices located on the outskirts of Ipswich Town Centre**

**Hours: Monday to Friday, 08:00 - 17:00**
**Free parking available**
**Key Responsibilities**:

- Providing exceptional customer service.
- Processing orders and payments efficiently.
- Ensuring call cases for machine breakdowns and maintenance are logged accurately.
- Working alongside a wecoming and friendly team.

**Experience & Skills Required**:

- Excellent written and verbal communication skills.
- Exceptional organisational skills.
- A strong eye for detail.
- An ability to work under pressure.
- Effective team working.
- An ability to work using your own initiative.
- Knowledge of Microsoft Office and CRM systems.

**Benefits include**:

- 22 days (+ a day off for your birthday), plus bank holidays
- Quarterly company bonus scheme
- Company events including a biannual conference
- Regular breakfasts and lunches on the house
Comprehensive training is provided to get you up to speed. You will be working for a well-established and family-run company, with excellent customer reviews. Opportunities for development and progression.

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