Lettings Coordinator
6 hours ago
Student Cribs, the largest provider of student housing in the UK, buys, refurbishes, lets, and manages high-quality student houses and flats on behalf of its investors. The whole process is managed in house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment.
With a significant amount of investment to fuel future growth, the business is looking for a skilled and experienced Lettings Coordinator to join the team. This cross-departmental role, sitting between the Marketing and Portfolio Management (lettings & management) teams, will report into the Head of Marketing.
**Responsibilities**
- Coordinate the working of our pipeline of leads, with the support of a team of Assistant Portfolio Managers and Portfolio Managers (under different line management)
- Ownership of Student Cribs Student Brand Manager program, used primarily to facilitate viewings
- Manage the viewings calendar, working with Portfolio Managers to ensure all viewings are covered
- Conduct weekly meetings with Portfolio Managers to identify risk areas and opportunities, and coordinate resolving these risks
- Coordinate regular market reports completed by Portfolio Managers and shared with Senior Management
- Build successful relationships with agents, both domestic and international
- Conduct competitor research and collate findings into actionable insights
- Contribute to the annual sales strategy workflow
- Support the team where required with rent adjustments
- Identify training requirements, build and deliver training for the sales team year-round
- Work closely with the Senior Management Team to understand the needs of the business at all times, and ensure sales team activity aligns with those needs
- Track lettings spend and report on this to Senior Stakeholders
- Work closely with Marketing to ensure a healthy pipeline of leads and ensure all marketing materials are to brand-standard
**Requirements**:
- 1-2 years of experience in a lettings coordination / corporate sales role
- Excellent team-working skills - you will be working across various large teams and will need to build excellent relationships at all levels of the business
- The ability to coordinate and manage projects with multiple players, tight deadlines
- Solution-oriented
- An understanding of the relationship between marketing and sales
- Confident delivering training to large groups of people
- Strong MS Excel and PowerPoint skills
**Remuneration & Benefits**
**Hours**: 9am - 6pm Monday to Friday with ability to work flexible hours (with the ability to work some weekends where required)
**Location**: Oxford Circus
Company laptop & phone
**Job Type**: Full time,Permanent
**Holidays**: 25 days holiday plus bank holidays
**Job Types**: Full-time, Permanent
**Salary**: up to £30,000.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: One location
Expected start date: TBC
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
**Benefits**:
- Company events
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London, SW1Y 4QX: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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