Customer Service Advisors

3 days ago


Coalville, United Kingdom Tate Full time

**Customer Service Executive** **Homeworking (You must be able to work "on-site" in the Coalville office for the first 2-4 weeks)** **Temporary to Permanent** **£10.00 per hour plus monthly incentives to earn extra money.** **£10.43 once you have passed 6-month probation period** **All equipment provided, once you are homeworking.** Do you enjoy being on the phone? Do you get excited about helping customers? And would you describe yourself as a naturally friendly and helpful person? We are seeking enthusiastic, hardworking people to work within a successful Customer Service team. **Start date** - 6th February, you must have no holiday during the training period. **Hours available** 8.45 - 16.45 9.30 - 16.30 x 2 11.00 - 19.00 12.00 - 20.00 Working 5 out of 7 days per week including some weekends **Job responsibilities** - First point of contact to all customers - Investigate customer problems and be able to solve them quickly and efficiently - Schedule engineers - Accurate data entry - Build and maintain great relationships with both customers and colleagues - Work to KPI's and team targets **Experience required** - Experience within customer service is essential - You must be positive and friendly with the ability to build rapport with customers easily - Must be self-motivated and a problem solver - Must have strong communication skills - Must have good working internet at home **Benefits include (Upon being made Permanent)**: - Generous bonus scheme related to both personal and team performance - Up to 15% pension contributions - based on employee contribution of 5% - Life assurance policy - 28 days annual leave (including bank holidays) - Discounted shopping vouchers - Discounted gym membership - Increases dependant on personal performance and attendance Tate is acting as an Employment Business in relation to this vacancy.



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