Customer Service Advisor

2 days ago


Coalville, United Kingdom i-Jobs Full time

A 3 months+ opportunity for a **Customer Service Advisor** has arisen with our client in Coalville.

Be part of a busy team of Customer Service Officers on a hybrid basis of office and home working after initial training. Answering calls speedily and efficiently, quickly identifying the problem and offering solutions.

Predominately talking to customers over the phone or face to face who are facing hardship for food and fuel. Helping to determine the precise need and signposting where necessary.
Assist wider team with other enquiries on council services such as waste collections as required. Assisting with any other duties allocated by the management team.

Be available to attend council offices in Coalville on a rota basis to support appointments if required. Be resilient and able to have flexibility in your working day.

Hours of work are 8.45am till 5pm, 36,25 hours per week, Monday to Friday.

121 Jobs is acting as an Employment Business in relation to this vacancy.



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