Administration Assistant
1 week ago
Part time 30 hours per week
This is a very busy services and the successful post holders will be members of admin teams to support the multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. The post holder must have proven administration experience including facilitating excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of duties including answering busy telephone line, reception duties, dealing with day to day queries, updating patient information system, sorting incoming/outgoing post, completing work from a shared inbox/work tray as well as other administration tasks, all under the direction of the Administration Team Lead.
Experience in a customer / patient focused environment
Excellent communication and interpersonal Skills
Fast, accurate typing/keyboard skills,
A good understanding of inputting data to a database system
A good working knowledge of all Microsoft packages (word/excel/office packages)
Good verbal and written communication skills
Ability to be self-directed, motivated and be able to contribute positively within a team
Well organised and structured
The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Please find attached job description for full details.
**Advertising date**: 6th December 2024
**Closing date**: 12th December 2024
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