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Apprentice Business Advisor

2 weeks ago

Bristol, United Kingdom ITP Full time

**The Opportunity**

Our client is recruiting for an Apprentice Business Advisor to join their team in Bristol.

The Level 3 Customer Service apprenticeship programme that we are offering**, **will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way

**The Company**

**The Position**

**Job Title**:
Apprentice Business Advisor

**Apprenticeship Course**:
Level 3 Customer Service Specialist

**Apprenticeship Duration**:
18 months + EPA

**Location**:
Bristol BS9

**Working Hours**:
Monday to Friday 9 - 17:00

**Salary**:
£13,000 to £15,000 pa

**Role and Responsibilities**
- Resolving customer complaints and issues in a courteous and efficient manner.
- Providing product and service information to customers.
- Updating customer accounts and maintaining customer records.
- Collaborating with other departments to ensure a seamless customer experience.
- Continuously improving customer service by identifying opportunities for process.
- Improvements and making recommendations to management.
- Participating in on-the-job training and attending customer service training sessions.
- Developing skills and knowledge of the industry to provide exceptional customer service.
- Requirements:

- Enthusiasm for customer service and a desire to learn and develop new skills.
- Excellent communication skills, both verbal and written.
- Ability to handle high-stress situations and resolve customer issues with tact and Diplomacy.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Willingness to work 9-5 Mon-Fri as an apprentice.

**Eligibility Criteria**

**About ITP**
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

**Job Types**: Apprenticeship, Full-time

**Salary**: £13,000.00-£15,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person