Head of Product

**All the details**
- From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time._
- As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey._
- As a Head of Product you will lead the Product Management function to be passionate about building products that customers love, directing the function from design and build through to launch and maintenance. _
- Responsible for the PLM, DPC, Sustainability, Traceability and Materials commitment, you will act as the ‘voice of the customer’ at the intersection of design, technology and business and be the primary driver of the groups/domain vision overseeing the development and management of the Product roadmaps based on the business strategies. You will be prioritising work to maximise customer and business value and work as an equal partner alongside our Engineering and Technical Programme Delivery Leaders to measure and drive the success of the domain products, ensuring solutions are valuable, viable, usable, and feasible for the customer. You will be defining and tracking success measures, balancing short term goals with longer term objectives and make data driven decisions on whether to adjust, refine or pivot._
- As Head of Product, you will be a domain expert overseeing the innovation and improvement of the products, analysing market and competitive conditions, utilising your experience to set a product vision that differentiates and delivers unique value based on customer demands._
- You will play a key role in shaping the Product Management discipline to help bring about an innovative, product-led culture that allows M&S products to be built at scale with high agility and as a leader, drive, coach and support the continuous maturity of the Product Management Community_

We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.

**What’s in it for you**

Being a part of M&S is exactly that - becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
- Attractive annual bonus, based on company performance and personal objectives.
- Competitive holiday entitlement with the potential to buy extra holiday days
- Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
- Charity Volunteer Day - A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance

Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

**What you’ll do**

Your key accountabilities will include
- _Leadership of multiple complex and impactful product(s) and teams with a high level of autonomy that delivers significant measurable value._
- _Create complex business cases or lean canvas as required that include market analysis, costs and business/user benefit to ensure the right product development is prioritised _
- _Create complex business cases or lean canvas as required that include market analysis, costs and business/user benefit to ensure the right product development is prioritised_
- _Lead the teams to successfully adopt DevOps, owning the triage and resolution of major incidents where required and collaborating with Engineering and Technical Programme Management to ensure operational success._
- _Accountable for defining and owning the launch readiness collaborating closely with all parties to ensure adoption_

**Who you are**

Your skills and experience will include
- _Extensive experience in product management, demonstrating successful development and delivery of product strategies - roadmaps through to product launch and optimisation across a range of highly complex and important products_
- _Experience of running successful Product delivery in an Agile software environment to deliver customer-led outcomes _
- _Excellent problem solving