Scale 3 - Customer Support Administrator

1 week ago


Winsford, United Kingdom Cheshire Constabulary Full time

**Role type**
- Police Staff

**Contract duration**
- Fixed Term Contract, Secondment

**Contract type**
- Full Time

**Department**
- Information and Technology

**Location**
- Force Headquarters, Winsford

**Grade/scale**
- SC 3

**Salary**

£24,312 - £25,626

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

**Hours per week**
- 37

**Contract duration**

**Number of months**
- 12

**Closing Date**

11/06/2025, 23:55

**Job description**

An opportunity has arisen for the Customer Support Administrator within the IT Services department at Cheshire Constabulary.

IT experience is preferred but not essential.

This is Temporary role on a Scale 3 position with a salary of £24,312.

This position is a first point of contact with Police Officers and Staff visiting the department with service issues and general queries.

The Competency Values Framework (CVF) provides clear expectations for everyone working in policing. It describes behaviours required by all officers and members of staff and it will be used in the recruitment process to assess your suitability for the role to which you are applying.

It is** not** a requirement that you should have a detailed knowledge of the framework, should you wish to familiarise yourself with it to support you in the recruitment process

The CVF has recently been updated and so the role profile attached to this advert is likely to feature the previous version whilst all documentation is updated. Please follow the above link for the version which will be used in your recruitment process, all other information contained in the role profile is correct.

Cheshire Constabulary is fully supportive of diversity, equality and inclusion and strives to employ a workforce which is representative of the community it serves.

Applications are welcomed from all underrepresented groups and support will be made available throughout the recruitment process for all applicants. Under-represented groups include:

- People of ethnic minority
- Individuals who identify as having a visible or invisible disability
- Gender in relation to female representation for PC entry routes
- Gender in relation to male representation for Staff entry routes
- Lesbian, Gay, Bisexual, Transgender + (LGBT+)

**Document attachment** Instance 1
- S3 Customer Service Administrator.docx - 1802KB Opens in a new window
Converted File S3 Customer Service Administrator.docx.pdf - 230KB Opens in a new window
- **Document attachment** Instance 1
- Line Manager Endorsement Form - March 2025.docx - 57KB Opens in a new window
Converted File Line Manager Endorsement Form - March 2025.docx.pdf - 86KB Opens in a new window



  • Winsford, United Kingdom Cheshire Constabulary Full time

    **Role type** - Police Staff **Contract duration** - Fixed Term Contract, Secondment **Contract type** - Full Time **Department** - Roads and Crime **Location** - Force Headquarters, Winsford **Grade/scale** - SC 3 **Salary** £24,312 - £25,626 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata...


  • Winsford, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a leading recruitment company within the private and public sector has a role for a Band 3 Administrator in Winsford - Vale Royal Resource Centre This pay rate for this role is £13.29 per hour (ltd) and has an initial 3-month contract. **Main Duties**: - To provide a comprehensive secretarial service to the service / department. - To...


  • Winsford, United Kingdom Saint Flooring Ltd Full time

    **Job Summary** Saint Flooring are a leading flooring contractor who supply the house build industry. Due to continued growth, we require additional administrative support in our Customer Care department located at our Head Office in Winsford. As Customer Care Administrator your duties will include: - Making and receiving phone calls from customers and...


  • Winsford, United Kingdom Graphic Packaging International Full time

    **Job Overview** **Responsibilities** a) Keeping accurate records of all correspondence with customers so that future queries can be handled consistently. b) Ensure customers are kept informed of anything relevant (e.g. stock availability, delivery issues). c) Dealing with customer complaints efficiently. d) Organizing samples. 2. Sales order...


  • Winsford, United Kingdom Starcare Ltd Full time

    **Apprenticeship with Starcare** **Level 3 Business Administration Fixed term 12 - 18 months** Salary from £17k - £19k per annum Starcare have an exciting opportunity to work as an effective member of the Winsford Branch on a fixed term basis with the possibility of being made permanent. You will assist in providing administration support to the...

  • Team Administrator

    19 hours ago


    Winsford, United Kingdom Cheshire and Wirral Partnership NHS FoundationTrust Full time

    The Mental Health Access Team West & Central have an opportunity to recruit three full time Team Administrators to support the Vale locality. You will work within a multidisciplinary team completing a variety of administrative tasks to support the team. You will need to be a motivated and resourceful individual to join our team. You should possess commitment...


  • Winsford, United Kingdom Excel Plastics Ltd Full time

    **Overview** This role requires **excellent organisational skills, strong communication abilities, and a keen eye for accuracy in data entry and the ability to work in a fast paced**environment.** **Duties** - Manage daily office operations, ensuring efficiency and effectiveness in all administrative tasks. - Communicate daily with colleagues, customers,...

  • Full Support Worker

    3 days ago


    Winsford, United Kingdom We Support LTD Full time

    We Support are recruiting for **Full-time Support Workers** for our Supported Living Services in Winsford. We provide support for adults with learning disabilities in supported living properties across Cheshire West and Greater Manchester as well as provide daily outreach support. **Full Time Support Role -** - **Working from a single location supporting 3...


  • Winsford, United Kingdom We Support LTD Full time

    **We are recruiting for Full time Support Workers for our Supported Living Services in Winsford.** We support adults with learning disabilities in supported living properties across Cheshire and Greater Manchester as well as provide outreach support. **_ Role 1_** - ** Working from a single location at a supported living service in Winsford**: - Permanent...

  • Branch Administrator

    2 weeks ago


    Winsford, United Kingdom Swetenhams Full time

    We’re looking for a highly motivated **Branch Administrator**to support our fantastic team in branch in **Winsford**, **Cheshire**.As our **Branch Administrator** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. **What’s in it for you as our Branch...