Customer Sales Advisor

7 hours ago

Andover, United Kingdom Stannah Full time

**Customer Sales Advisor Jobs in Andover at Stannah - Join Our Team**

Stannah have an exciting opportunity for a Customer Sales Advisor to join the Contact Centre based at Andover.

This job will involve working alongside the wider team to answer phone calls from customers enquiring about a stairlift or homelift. You will arrange for a Sales Consultants to visit the customer's homes and keep in touch with customers to close sales.

As the Customer Sales Advisor you will work Monday to Friday 08:00 - 20:00 and weekends 09:00 17:00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period

This job is a permanent hybrid working contract.

This is a great opportunity for someone who is motivated to maximise every sale with excellent customer service skills.

To be successful as the Customer Sales Advisor, it is essential that you have a desire to help and a willingness to listen. Experience in Customer Service would be desirable.

**Customer Sales Advisor Responsibilities**:

- Proactively contact customers, following a Sales Consultant appointment to advance the enquiry and maximise sales opportunity
- Capture key information after every appointment to facilitate ongoing customer communication
- Advance enquiries along the sales process while providing excellent customers service
- Gain knowledge of the Stannah product range.
- Use of company software systems including Microsoft office and other call centre specific software
- Develop and maintain logístical efficiency of our Sales Consultants by effective route planning and diary management.
- Gather and record key customer data and ensure all systems are accurate and up to date.

**Customer Sales Advisor Requirements**:

- Written and Verbal Communication skills
- Ability to solve problems

**Company Information**:
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community

**Benefits Include**:

- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Free parking

Appropriate right to work must be held by applicants. Sponsorship is not available.

  • Customer Sales Advisor

    1 week ago

    Andover, United Kingdom Stannah Full time

    Would you like to work for a long standing successful British family-owned company, and be the first point of contact for its customers. If you are seeking a new opportunity in customer service and sales then this might be the position for you! We are looking for a **Customer Sales Advisor** to work within our Sales Centre based in Andover,...

  • Customer Sales Advisor

    4 hours ago

    Andover, United Kingdom Stannah Full time

    Would you like to work for a long standing successful British family-owned company, and be the first point of contact for its customers. If you are seeking a new opportunity in customer service and sales then this might be the position for you! We are looking for a **Customer Sales Advisor** to work within our Sales Centre based in Andover,...

  • Customer Sales Advisor

    4 days ago

    Andover, United Kingdom Appcastenterprise Full time

    We have a fantastic opportunity for a**Customer Sales Advisor** to join our customer contact centre, based at our site in **Andover**. You will be an important link between the Field Sales Consultant who has visited the customers property and Stannah, and will be responsible for closing a lengthy customer journey by securing an order. As well as being...

  • Customer Sales Advisor

    6 days ago

    Andover SP SD, United Kingdom Stannah Full time

    Customer Sales Advisor Jobs in Andover at Stannah Join Our TeamStannah have an exciting opportunity for a Customer Sales Advisor to join the Sales Department, based in AndoverThis job will involve supporting potential customers through a detailed and often emotional buying journey, helping them make informed decisions about stairlifts and homelifts. You'll...

  • Outbound Sales Advisor

    2 weeks ago

    Andover, United Kingdom Michael Page Full time

    This is an exciting opportunity for an Outbound Sales Advisor to join a thriving business services company in Andover. The role requires a proactive individual who can effectively engage with customers, driving sales and delivering exceptional service. Client Details Outbound Sales Advisor, Andover: The organisation is a small-sized business services company...

  • Outbound Sales Advisor

    1 week ago

    Andover, United Kingdom Michael Page Full time

    This is an exciting opportunity for an Outbound Sales Advisor to join a thriving business services company in Andover. The role requires a proactive individual who can effectively engage with customers, driving sales and delivering exceptional service. Client Details Outbound Sales Advisor, Andover: The organisation is a small-sized business services...

  • Outbound Sales Advisor

    6 days ago

    Andover, United Kingdom Page Personnel Full time

    Join a purpose-led company making a real impact in people's livesGain valuable experience in empathetic sales and customer engagementAbout Our ClientOutbound Sales Advisor, Andover: The organisation is a small-sized business services company with a strong focus on delivering quality customer service. They are known for their commitment to excellence and...

  • Sales Advisor

    6 days ago

    Andover, United Kingdom PetsCorner Full time

    **Andover** | Published 10/10/2024**: Salisbury Road, Andover, Hampshire SP10 2LH £8.60-11.44 per hour Permanent Part-time - Part Time, 15 hours a week working any 2 days out of 7*.Pets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our...

  • Customer Service Advisors

    6 days ago

    Andover, United Kingdom Huntress Full time

    Customer Service Advisors Needed Location in Andover Salary - £22,000 to £25,000 Due to our client's continued success they are now looking for a highly motivated and enthusiastic Customer Service Advisor to join their successful and rapidly growing sales team based in Andover. With competitive salaries and a generous commission structure, this is an...

  • Outbound Sales Advisor

    4 days ago

    Andover, United Kingdom Michael Page (UK) Full time

    Do you have experience in telesales?Do you live locally to Andover?About Our ClientOur client is a well-established organisation within the business services sector, known for its customer-focused approach. As a medium-sized company, they pride themselves on delivering tailored solutions and fostering a supportive working environment.Job...