Family Support Worker

1 week ago

Taunton, United Kingdom Purple Elephant in the Room Full time

**Family Support Worker**:Permanent and Bank Staff; Due to business needs we are particularly interested in applicants who can work between the hours of 3pm and 10pm) and/or Weekends.

**Job Description Location**: Various locations in Swindon, Gloucestershire, Somerset, Devon

**Description of the role**:
We are looking for Family Support Workers to work with vulnerable families in Swindon, Gloucestershire, Somerset and Devon.

Often the families we work with are in crises. Our aim where possible is to keep families together. The primary role of the Family Support Worker is to safeguard, care for and support children and parents when the parents might be experiencing difficulties for a variety of reasons. The role and responsibilities will vary depending on the needs of each family. They can involve encouraging, teaching, modelling and supporting the parents in a number of specific parenting tasks such as managing challenging behaviour, how to budget and supporting parents to do household tasks.

We provide a 24/7 family support service. The hours for this role will vary depending on each family’s needs. We are looking for Family Support Workers who can work early shifts, day shifts, late shifts, night shifts and weekends.

We are looking for Family Support Workers who have
- The ability to communicate sensitively and affectionately with children and adults
- The ability to build good working relationships with families who may be hostile or intimidating
- Practical knowledge and understanding of child development and the needs of children
- The ability to assist parents to manage their home
- The ability to be entirely non-judgemental and committed to supporting people in difficult circumstances
- The ability to de-escalate aggressive or hostile behaviour
- The ability to record accurate and objective information
- The ability to work collaboratively with Social Workers and other professionals
- Empathy and patience
- Good listening skills
- The ability to stay calm under pressure
- Good organisational skills
- The ability to work both independently and as part of a team
- Good IT skills
- The ability to work in a busy environment

**What you need**:
It is a requirement that all new staff are willing to work towards a minimum Level 3 Children and Young People’s Workforce Diploma (including mandatory social care units) if they do not already hold this qualification or an equivalent qualification.

There is a wide range of qualifications that are classed as equivalent and we will be happy to discuss your qualifications with you. **For experienced applicants who do not hold a relevant qualification, we will provide funding to complete this course.**

**What you get in return**:

- A supportive induction
- A competitive salary
- A supportive team
- Holiday pay and pension contributions
- Flexible working options
- Opportunities for career progression

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £16.00 per hour

**Experience**:

- working with children and families: 1 year (required)

Licence/Certification:

- Driving Licence and access to a car (required)

Shift availability:

- Night shift (preferred)
- Overnight shift (preferred)
- Day shift (preferred)

Willingness to travel:

- 75% (preferred)

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