Patient Access Officer Urgent Care Centre
2 weeks ago
**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**
**Location**: The Princess Grace Hospital
**Contract**: Permanent & full time - varied rotational shifts (8 am to 10 pm)
**Salary**: £25,000 per annum dependent on skills & experience
**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards. You will be entitled to 25 days of annual leave + Bank Holidays.
Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.
**About the Role**
We have an exciting opportunity to join HCA UK, as our Patient Access Officer to provide a comprehensive range of patient administrative and coordination services within our private patient-exclusive facility. You will be part of an experienced team offering lots of support to focus on the patient journey.
- Duties will vary, but this role requires exceptional IT skills, accuracy and attention to detail to ensure our private patients are receiving a first-class patient experience and admissions and payments are operating seamlessly.
- This is a valued ‘hands-on;’ busy position which updates our Medical Consultants, and responds promptly to patient and third-party requests, keeping all parties fully informed of any deviation to the patient journey.
- You will be heavily involved in operating our bespoke patient database, registering patients, and updating payment methods, including managing transactions and receipts and maintaining all private patient records.
- In addition to the administration, there is lots of coordinating and facilitating, Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants.
- Previous administrative experience, ideally in private healthcare, or healthcare patient bookings or admissions.
- Exceptional IT skills, accuracy and attention to detail.
- Able to multi-task, coordinate multiple priorities, meet deadlines and act on instruction quickly to support patients and consultants.
- Excellent customer service and communication skills.
If you would like to join HCA Healthcare UK as a Patient Access Officer and be part of an organisation shaping a healthier tomorrow, we invite you to apply.
LI-JA1
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