Facility Assistant

**About the role**
Balfour Beatty are currently looking for a **Facility Assistant** to join our Enabling Functions - Property team based in **Aberdeen**

You'll provide facilities management support for our Westhill office which serves around 35 employees.

The offices have been designed to provide a bright, modern and flexible working environment to encourage collaborative working practices and the Facility Assistant will be expected to support the Facilities Manager & Facilities Supervisor, based in Maxim, to ensure the space is maintained and managed to an exceptional standard

**Hours of work** are expected to be between the 0830-1630 Monday to Friday, occasionally different working patterns or additional hours may need to be worked to support operational requirements. On occasion you may be required to travel and provide Facilities Management support to other offices, however expenses will be picked up.
**What you'll be doing**
Within this role as a **Facility Assistant **you'll:
**Front of House**

Be located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering for UK wide switchboard, dealing with queries raised through the shared mailbox.

**Meeting Rooms**

The Facilities Assistants must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipment (IT/VC checks) and arranging hospitality with one of our catering suppliers as required.

**Mailroom**

Youll be responsible for incoming/outgoing post and couriers including distribution to recipients around the office.

**Other Duties**
- Carrying out general admin support duties as and when required.
- Responsible for stock control in various areas incl stationery and proactively stocking up print stations on all floors in the building.
- Management of the access control system, issue of passes to Balfour Beatty staff, visitors and contractors.
- Ordering and replenishing kitchen and office consumables, ensuring the tea point areas are maintained to an exceptional standard throughout the day.

**Who we're looking for** Essential**
- IT literate with a good working knowledge of the Microsoft suite of programmes.
- Exceptional customer services and organisational skills.
- Must be confident in dealing with people at all levels.
- Experience in the provision of Front of House services at a Corporate Level.
- Excellent verbal/written communication skills.
- Excellent organisational skills.

Desirable
- AIWFM
- NVQ, Front of House/Reception/Business Admin
- Good understanding and knowledge of Facilities Management
- First Aid/Fire Marshall qualification (mandatory training will be provided)

**Why work for us**
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

**Why join us?**

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

**About us**
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

**Diversity and inclusion**

Job Reference: BBUK11271