IT & Facilities Support Assistant

1 week ago

Aberdeen, Aberdeen City, United Kingdom WM Donald Full time £20,000 - £40,000 per year

Job Vacancy:
IT & Facilities Support Assistant

Location:
Aberdeen

Employment Type:
Full-Time

Reporting to:
IT & Facilities Manager

About Us
W M Donald Ltd is a leading civil engineering contractor with a strong reputation for quality, safety, and innovation. We are seeking a proactive IT & Facilities Support Assistant to join our Aberdeen team. This role is ideal for someone with strong IT and organisational skills who enjoys a varied workload, supporting both our digital systems and our facilities operations.

About The Role
You'll play a key role in ensuring the smooth running of our IT systems and the maintenance of our office and workshop facilities. Working closely with the Facilities, IT & Roadworks Permit Manager, you'll provide 1st-line IT support, help manage supplier relationships, and coordinate maintenance activities across our sites.

Key Responsibilities

  • Provide first-line IT support to office and site teams.
  • Assist in managing and developing company IT systems, including NAV and the WMD Reflow App.
  • Liaise with third-party IT providers and monitor compliance with licences and service agreements.
  • Generate and analyse reports using Excel and NAV data.
  • Support the purchase and setup of new IT equipment.
  • Coordinate repairs, maintenance, and inspections for company buildings and facilities.
  • Obtain quotations for maintenance and project works.
  • Promote best practices in health, safety, quality, and environmental standards across your area of responsibility.

Essential Requirements

  • Strong IT and administrative skills.
  • Excellent communication and interpersonal skills.
  • Good understanding of health & safety awareness.
  • Ability to manage tasks independently and work to deadlines.
  • A continuous improvement mindset.

Desirable

  • Technical knowledge of facilities or contractor management.
  • Previous experience in facilities management or IT support.
  • Understanding of ISO 9001, 14001 & 45001 standards.

Why Join Us?

  • Competitive salary and benefits.
  • Opportunities for professional development and training.
  • Work with a respected civil engineering contractor with a strong reputation for quality and safety.

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