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Head of Operations
2 weeks ago
**Join Our Team as Head of Operations at RCP Parking**
**Location**: Norwich, NR6 6AW
**Salary**: £60,000 + (DOE)
**Hours**: 37.5 hours/week, Monday-Friday
**Grade**: Senior Leadership Team
**Reporting to**: Company Director
Are you a visionary operations leader ready to make a significant impact in a fast-growing, dynamic environment?
At RCP, we're on an ambitious journey to become one of the UK's leading car park operators, and we're looking for a talented Head of Operations to help steer our operations to new heights.
**Why RCP Parking?**
**Dynamic Growth**: We're a family-run business with a nationwide presence, recognised as a certified 'Great Place to Work Employer and a Living Wage Foundation member.
**Impactful Leadership**: Your expertise will directly shape the future of our Operations.
**Supportive Culture**: We foster a collaborative and innovative environment where your contribution matters, and your ideas can thrive.
**Key Responsibilities**:
**Lead with Vision**: Align operations with our long-term goals and develop strategies to drive success.
**Team Development**: Inspire and develop a high-performing team, fostering a positive and productive work environment.
**Drive Operational Excellence**: Implement process improvements, manage resources efficiently, and leverage technology to enhance performance.
**Strategic Decision-Making**: Utilise critical thinking and data analysis to make informed decisions that drive the Company agenda.
**Cultural Alignment**: Uphold our values, ensuring a positive, inclusive work environment.
**What We Are Looking For**:
**Experience**: 7+ years in a similar operations role, with experience of managing multiple sites.
**Leadership**: Proven track record of leading and developing successful teams.
**Analytical Skills**: Strong understanding of operational metrics, budgeting, and performance management.
**Customer-Centric Approach**: Commitment to delivering exceptional service.
**Innovative Mindset**: Ability to drive continuous improvement and innovation within operations.
**Communication**: Excellent interpersonal and communication skills for interacting with senior leadership and cross-functional teams.
**What We Offer**:
**Competitive Salary**: Starting from £60,000+ depending on experience, discussed at interview stage.
**Comprehensive Benefits**: Including 33 days holiday (inclusive of bank holidays) plus your birthday off and Company car package.
**Career Development**: Continuous opportunities for learning and growth in a supportive environment.
**Additional Perks**: Free parking at any RCP Car Park, access to our top tier Perkbox rewards platform, and a commitment to your wellbeing through our private vitality healthcare benefit with RCP.
**Ready to Lead with Purpose?**
If you're ready to take on this exciting challenge and be a part of our growth journey, we'd love to hear from you
**How to Apply**:
**Equal Opportunities**:
We are committed to fair and equal opportunities throughout the recruitment process, valuing diversity, and inclusion in our workplace.
Pay: From £60,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Operations management: 7 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 09/12/2024
Reference ID: RCP181124HOO