Holiday Home Sales Administrator- Maternity Cover

1 week ago

Ringwood, United Kingdom Away Resorts Full time

**Location**: Sandy Balls Holiday Village, Fordingbridge, New Forest

** Hours of work**: Variable Hours
- Fixed Term Contract (MAT Cover)

** Salary**: £12.21 Per Hour - Paid Weekly

** What we need, in a nutshell**

You will be supporting our Holiday Homeowners and delivering delight through various administrative tasks.

** Who we are?**

Sandy Balls Holiday Village is a world away from your day to day, with more trees than you canwell, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.

** What you’ll be doing**

You’ll be making sure the owners have everything they need to ensure that the ownership customer experience is delivered to a high standard.

Taking care of all administration tasks to ensure smooth customer service and happy Holiday Homeowners, including:

- Serving as the primary contact for owners and enquiries within the Holiday Home Sales team
- Managing job sheets
- Maintenance coordination and owner communications to ensure a seamless experience
- Oversee key processes including pass renewals, sublet management, safety certifications, and owner arrival inspections,
- Fostering owner engagement through event coordination and communications
- Maintain accurate records and financial reporting to support smooth and compliant operations

One more thing holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

** Skills, experience and qualities you’ll need**

If you can match the skills, experience and qualities listed below, we’d love to hear from you:

- Experience in administration and customer service
- Ability to organise your own time and workload
- Excellent communication skills, particularly on the telephone
- Comfortable using IT systems
- Excellent problem-solving skills and a friendly and helpful attitude

It would be the icing on the cake if you have experience working in a similar role on a holiday park but don’t worry if you haven’t, we can offer training as long as you have the right skills and attitude.

** What we can offer you**

We look after you with a great range of benefits, including:

- Awards and Recognition
- Team events
- Employee assistant programme
- On Park Discounts
- Discounts on Away Resorts Holidays for yourself, friends and family

** Our Promise to You**

Holiday Heroes come with all sorts of different super-powers, and we welcome them all

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work

** Want to join our team? Here’s how to apply**

** Good Luck**

INDHP

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