Food & Beverage Assistant

2 weeks ago

Macclesfield, United Kingdom LaplandUK Full time

**Job description**

Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK’s immersive theatrical experience crafts an enchanting world of wonder and beauty.

The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.

Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.

**The Role**

As a Food & Beverage Assistant at Lapland UK, you’ll be part of the team bringing the magic of Christmas to life, working across our festive food outlets to ensure every guest has a memorable experience. Your role will include:

- Serving guests at the tills and handling payments efficiently
- Running food and drinks to families in a timely and friendly manner
- Maintaining clean, safe, and welcoming service areas
- Interacting warmly with children and adults to enhance their visit
- Supporting the wider team to keep operations running smoothly

**Required Skills & Experience**
- Strong communication and people skills
- Customer-focused with a warm, professional attitude
- Detail-oriented and accurate with transactions and stock
- Sales-aware with basic upselling knowledge
- Adaptable, quick to learn, and flexible with shifts
- Calm under pressure; confident solving issues
- Tech-savvy and numerate (POS, cash handling)
- Physically able to stand, move, and lift during shifts
- Reliable, punctual, and well-presented

**Where is Lapland?**

LaplandUK event location - Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY. (Free shuttle bus from Macclesfield Train Station)

**Key Dates**
- Employment from 24th Oct 2025 to 24th Dec 2025

**Benefits**
- Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
- Free hot meal per day
- Free coffee, tea and soft drinks
- 20% discount in LaplandUK retail shops on selected dates
- Free shuttlebus from Macclesfield Train Station to event site.

**Job Types**: Full-time, Part-time, Zero hours contract

Pay: £12.25 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
- Shuttle service provided
- Store discount
- Transport links

Application question(s):

- Will you be over the age of 18 by October 2025?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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