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Wellbeing Coordinator

3 weeks ago

Dudley, United Kingdom Aspire4u CIC Full time

**Wellbeing Coordinator (Dudley Support Circles)**

**Do you have a passion for helping others?**

We are seeking a compassionate and committed Wellbeing Coordinator to join our team In this role, you will use your skills and experiences to deliver exceptional mental health support to a diverse client group.

Our service users come to us with a range of circumstances that lead to poor well-being. This includes unmanaged mental ill-health, financial concerns, family breakdown, domestic abuse, isolation, and more. Many are very vulnerable.

Your role is to understand their needs and provide person-centred support through emotional support, guidance, advice, and signposting.

**What will I be doing?**
- Manage a caseload of individuals with mental health conditions, providing 1:1 support sessions; utilising your skills and experience to ensure they feel listened to, empowered, and supported.
- Develop individualised action plans that are person-centred and holistic to track progress made towards outcomes (improve wellbeing and self-management of symptoms)
- Facilitate group activities and encourage participation from service users.
- Assist service users in developing and maintaining coping mechanisms for managing their symptoms, with consideration for cultural background, age, and disability.
- Advocate for the individual’s rights and promote their social inclusion within the community.
- Maintain a safe and supportive environment for individuals to foster trust.
- Promoting the service to individuals and professionals to encourage new referrals from communities.
- Liaise with stakeholders, including local authorities, voluntary and community-based organisations, and statutory services to make referrals and provide wrap-around support.
- Manage risk and identify any safeguarding concerns following the safeguarding policy.
- Document interventions and observations accurately, adhering to confidentiality guidelines and record-keeping policy.
- Travel around Dudley providing support in service user’s homes and community settings.

**Practical Considerations**:
**Place of Work**:53 Churchfield Street, Dudley, DY2 8QN

**Hours**: 40 hours per week

**Pay**:£11.44 per hour

**Contract**: 1-year fixed term contract (with the aim to extend)

**Working Pattern**:Flexible working patterns, including occasional evenings and weekends when necessary for service user needs.

**What knowledge and experience will I need?**

**(E - Essential, D - Desirable)**

**Qualifications**

Qualification in counselling, talking therapies, or mental health practitionership (D)

Mental Health First Aid training (D)

Safeguarding training (E)

**Experience**

Experience working with people dealing with mental health issues (E)

Experience working with communities or in the voluntary sector. (E)

Experience facilitating group sessions. (E)

**Knowledge**

Understanding of community / social issues in southeast England which may negatively impact mental wellbeing (E)

Psychologically informed and understanding of how mental health/wellbeing issues present and strategies for self-management of these symptoms (E)

Understanding of public services and local authority support for citizens (DWP, social services, disability rights, housing rights etc) (E)

General knowledge of standard administration, note-taking, and record-keeping practices (E)

Understanding of issues impacting local communities and the culture in Dudley. (E)

Multilingual or from an ethnic minority background (D)

**Skills**

Able to build rapport with service users (E)

Able to pick up on context clues and build trust with service users (E)

Excellent ICT skills, specifically Google Suite and case management systems (E)

Able to manage workload and meet deadlines (E)

Able to communicate with professionals and stakeholders (E)

Able to work independently and make decisions using initiative

**Attitude**

Passionate about making positive change in communities (E)

Empathetic and compassionate (E)

A genuine desire to support individuals experiencing mental health challenges. (E)

Professional and approachable (E)

Adaptable and flexible to emerging needs. (E)

Solution-focused. (E)

**Other**

Driving license and reliable access to a car (D)

Clear DBS check (E)

**What is the project/organisation?**

We are a community interest company based in the West Midlands. We develop and deliver projects around mindset development, financial literacy, and employability. We listen to communities and then build experiences around them. This includes mental health and wellbeing services, enterprise and business development programmes, community engagement, research and community insights, and bid writing and development.

We work with local authorities, statutory services, housing associations, education settings, non-profit organisations, and more to bring tailored programmes for defined communities.

This role is for our Dudley Support Circles project, providing low-level mental h