Global Business Coordination Specialist

Global Business Coordination is an exciting department with the objective to keep Aldi competitive in a constantly evolving retail environment.

It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale. We use state-of-the-art technology to bring about digital change that delivers real customer value; this is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.

Retail is constantly evolving, which is why we have a diverse Global Business Coordination (GBC) department. It’s their job to think about how we can improve our customers’ lives, evolve the business, and prepare for the future on a global scale. The team use state-of-the-art technology to bring about digital change that delivers real customer value. For you, it’s a chance to have a truly global impact, travel the world, drive innovative new propositions; all of that whilst being part of a family run retailer with more than 100 years of heritage

**Your New Role**:

- Use design tools to create concept sketches, user flow diagrams, low fidelity wireframes, storyboards, prototypes, and interaction specifications
- Link the development of conceptual ideas into concrete designs in line with a brands identity and business strategy
- Take an ‘outside in’ design approach i.e., what does the service need to look like from an end / user customer perspective
- Provide a clear vision for improving design processes and explaining and presenting design decisions to service designers, business owners and stakeholders
- Consider the human-computer interaction element of a design
- Define interaction models, user task flows and user interface specs
- Communicate scenarios (hypothetical users), end-to-end experiences, interaction models, and screen designs to other people working on a product
- Work with Service Designers to understand the macro level design to enable detailed work on user experience aspects
- Work collaboratively with the UI/UX Centre of Excellence within the central technical team
- Work with Visual Designers to incorporate a visual or brand identity into the finished product
- Work with a focus on the mobile experience and how we can preserve the experience across all devices

**About You**:

- Excellent creative design capabilities
- Experience in designing customer facing assets or services
- Experience working with UX/UI elements and design
- Working knowledge of creative design software including Adobe creative suite, Figma and Miro
- Proficiency in the development of customer journeys
- Ability to design at a conceptual (macro) and detailed level for new services being introduced for customers
- Ability to bring customer propositions to life from a service perspective
- Experience working in Digital projects or departments would be advantageous
- Capable of creating multiple design iterations and visual prototypes based on data and stakeholder feedback
- Workshop facilitation skills
- Excellent presentation skills
- Thrives within a fast-paced environment with the ability to manage several projects at once
- Proactive, able to work collaboratively and deal with ambiguity
- Worked in agile team environments - being a team player
- Ability to encourage design thinking within agile projects
- Confidence to suggest improvements or new services

**What you will get in Return**:

- Salary starting from £33,165 rising to £47,990
- 5-day/40-hour week, working Monday
- Friday, with the opportunity for remote working 2 days per week.
- 5 weeks’ annual leave plus Bank Holidays.
- In office flexi-time.
- Full training provided.
- Company sick pay scheme.
- Company maternity, paternity and adoption leave pay after 2 years
- Long service rewards.
- A variety of Aldi Perks including bike to work scheme, discounted gym passes, accommodation, travel, cinema and family day out tickets.