Global Business Coordination Specialist

Global Business Coordination is an exciting department with the objective to keep Aldi competitive in a constantly evolving retail environment.

It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale. We use state-of-the-art technology to bring about digital change that delivers real customer value; this is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.

Retail is constantly evolving, which is why we have a diverse Global Business Coordination (GBC) department. It’s their job to think about how we can improve our customers’ lives, evolve the business, and prepare for the future on a global scale. The team use state-of-the-art technology to bring about digital change that delivers real customer value. For you, it’s a chance to have a truly global impact, travel the world, drive innovative new propositions; all of that whilst being part of a family run retailer with more than 100 years of heritage

**Your New Role**:

- Define and maintain the operating model for digital initiatives in the countries, including organisation design, operational business processes, key performance metrics / targets, operating locations and technical solutions
- Define what structures, roles, interfaces, governance and internal KPIs are required to operate the new services
- Define what business processes and procedures are required to operate the new services
- Ensure close alignment with other ALDI teams (e.g. with the stores teams on new initiatives)
- Communicate with country stakeholders to source requirements for new business services
- Work with Business Success Management to rollout organisational changes at scale across global and / or country teams
- Take an ‘inside out’ design approach i.e. think what does the business need to do to deliver this service for our customers
- Maintain consistency in the design of digital business operations in support of ALDI's overall customer experience
- Designing at a conceptual (macro) and detailed level for new services being introduced for customers
- Bringing customer facing propositions to life from a system design perspective
- Prototyping / piloting new services to test their commercial and operational viability
- Ensuring a holistic, joined up end user (customer) experience is designed and tested

**About You**:

- Experience working on an Organisational Design/Scoping project
- Able to create new Org Structures and define role profiles as a result of business transformation
- Working in agile team environments
- Highly proficient in business process mapping
- Able to define necessary KPIs, pre-requisites needed for a new service to go live
- Experience working on designing digital products or services would be advantageous
- Project facilitation and coordination
- Workshop facilitation skills
- Strong analytical skills
- Proactive, able to work collaboratively and deal with ambiguity
- Worked in agile team environments - being a team player
- Drive design thinking within team and across projects

**What you will get in Return**:

- Salary starting from £33,165 rising to £47,990
- 5-day/40-hour week, working Monday
- Friday, with the opportunity for remote working 3 days per week.
- 5 weeks’ annual leave plus Bank Holidays.
- In office flexitime.
- Full training provided.
- Company sick pay scheme.
- Company maternity, paternity and adoption leave pay after 2 years
- Long service rewards.
- A variety of Aldi Perks including bike to work scheme, discounted gym passes, accommodation, travel, cinema, and family day out tickets.