Customer Service Administrator
2 weeks ago
My client is looking for a dynamic, committed individual who works well within a team to help ensure our customers and partners are delighted through the exceptional service we strive to provide every day. You would be joining a Customer Support team that fulfils a diverse and varied number of tasks in order to support the companies’ customers. Someone who has great interpersonal skills, a way with words, attention to detail and is sharp and willing to learnwould have an opportunity to really excel her. **Duties**: - Track parcel queries - Generate weekly and monthly KPI Reporting - Process Claims - Setting up and dealing with Customer shipment and transport requirements - Resolve customer issues quickly and easily - Liaise with other departments in order to provide the best customer service - General administrative tasks Specific Role Challenges: - Working to tight SLA deadlines during busy periods - Managing own workload - Maintaining the attention to detail and level of accuracy required at all times Person / Experience Required: Would have a passion for logistics, customer service and admin tasks. With your positive personality and enthusiasm, you always look on the bright side and love working within a team as well as independently. You thrive on using your initiative and are flexibleand creative in your approach to problem solving. Multitasking comes naturally and you are comfortable working with different people across multiple communication channels and prioritising your work. You are both conscientious and reliable and able to adaptpositively to the changing needs of the business and our customers. Expected years of experience Min >1 years administrative experience required - Must have excellent Excel skills and be confident in using spreadsheets - Excellent customer service skills with the ability to present and articulate verbally and written information to customers - Be able to work under pressure and priorities own tasks - Be calm under pressure of deadlines to ensure accuracy is not lost in favour of speed - Possess excellent Outlook and Excel skills alongside a working knowledge of PowerPoint and Word - Confident in dealing with internal and external customers in a polite and professional manner, especially when there is a difficult situation to deal with - Be comfortable working as part of the Support team whilst capable of seeing a personal task through with mínimal supervision - Previous customer service experience, either within a call center environment or a customer facing role, would be advantageous - Possibility of occasional travel to customer meetings or on a rare occasion to Germany (very limited for both) Please note:
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Customer Service Administrator
4 days ago
Staines-upon-Thames, United Kingdom Office Angels Full time**ROLE**: Customer Service Administrator - Staines - £22,000- £28,000 **BENEFITS**: - The opportunity to join one of the premier logistics companies in the world - Company pension scheme with good contribution rates - Tea, coffee, and biscuits to keep the team going! - Team activities and occasional lunches in our garden - Retail, entertainment, and gym...
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Service Administrator
2 weeks ago
Staines-upon-Thames, United Kingdom ATA Full time**Service Administrator - £25,000 to £30,000** We are recruiting for a leading technology company who continue to grow year on year. This positions sits within a small team assisting and coordinating with onsite service teams. **Key Responsibilities** **Holiday Administration** - Processing requests and providing confirmation of approvals - Provide...
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Customer Service Officer
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Staines-upon-Thames, United Kingdom membershipbespoke Full time**Customer Service Officer** **Accreditation Body** **Staines, West London - 3 Days Office, 2 Days Home with occasional travel** **Basic Salary £21,000-£25,000 dependant on experience plus 25 Days Holiday, Pension, Life Assurance, Income Protection, Lifestyle Benefits** **Permanent Full Time** Our client a reputable and well-established accreditation...
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Temporary Customer Service Officer
1 week ago
Staines-upon-Thames, United Kingdom membershipbespoke Full time**Temporary Customer Service Officer** **Accreditation Body** **Staines, West London - 3 Days Office, 2 Days Home with occasional travel** **Hourly Rate £11.50-£13.74** **Temporary Ongoing** **Start Date ASAP** Our client a reputable and well-established accreditation body based in West London is currently recruiting for a Temporary Customer Service...
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Customer Service Advisor
2 hours ago
Staines-upon-Thames, United Kingdom Pertemps SSDC - DDT Full time**Job Summary** This role is an interesting and varied customer service role working for an international service provider that offers work space solution to meet any requirement ranging from sole traders to FTSE 100 companies and this service offering spans across the world, In this role you will be fundamental to ensuring these offices run like...
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Customer Service Advisor
45 minutes ago
Staines-upon-Thames, United Kingdom Pertemps SSDC - DDT Full time**Job Summary** This role is an exciting and diverse opportunity within Customer Service, working for an international service provider offering workspace solutions to meet any requirements. This could range from sole traders to FTSE 100 companies, offering services all acrossthe world. In this role you would be an essential part of the team and ensure the...
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Customer Service Agent
2 weeks ago
Staines-upon-Thames, United Kingdom ATA Full time**Customer Service Agent - Egham - £25,000 to £30,000** A great opportunity has arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of...
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Customer Service Administrator
1 week ago
Kingston upon Thames, United Kingdom Howett Thorpe Full timeAn excellent opportunity has become available for a Customer Service Administrator to work for this marketing leading organisation who are experiencing year on year growth. Customer Service Administrator - About The Role This role is ideal for someone who is looking to use and develop their skills in an administration based role. You will be [...] An...
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Customer Service Advisor
3 hours ago
Staines-upon-Thames, United Kingdom Kinetico UK Ltd Full time**Salary**:£24,000 - £25,000 basic salary OTE £30,000+ At Kinetico, we are improving lives through better water. We are the world’s leading manufacturer of high quality water treatment products. We never stop innovating and are always working to improve our products and the way we bring better water to our customer’s homes. We believe in creating a...
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Customer Service Administrator
2 weeks ago
Kingston Upon Thames, United Kingdom Howett Thorpe Full timeAn excellent opportunity has become available for a Customer Service Administrator to work for this marketing leading organisation who are experiencing year on year growth. **Reference no: HT13940** **About The Role - Customer Service Administrator** This role is ideal for someone who is looking to use and develop their skills in an administration based...