Allocations & Lettings Officer

3 days ago


Ilford, United Kingdom Spencer Clarke Group Full time

Spencer Clarke Group are seeking an **Allocations & Lettings Officer**for a Local Authority Client based in **Ilford.**

In this role, you will be responsible for allocating and letting social housing properties fairly and efficiently, ensuring compliance with housing policies and legislation while supporting residents in securing suitable accommodation.

**About the role**:
You will be tasked with delivering key strategic objectives:

- Provide housing advice, process transfers and mutual exchanges, and assist vulnerable residents in securing suitable accommodation.
- Liaise with tenants, landlords, and partner agencies while ensuring compliance with housing legislation and council policies.
- Minimise void periods, coordinate property readiness, handle appeals/complaints, and maintain accurate records in housing systems.

**Qualifications and Experience**:

- Strong ability to provide housing advice, assist vulnerable applicants, and handle complaints effectively.
- Experience working with tenants, landlords, and partner agencies while maintaining accurate records.
- Knowledge of housing laws and policies, with experience using housing management systems and Microsoft Office.

**What’s on offer**:
**Salary**: £20+ph

**Contract type**: 3-6, months minimum, with a high likelihood of extension

**Hours**: Monday to Friday, 36 hours per week

**How to apply**:

- Once your CV is received, if you are successful, you will be contacted.
- For any further questions, please contact **Taylor Kirkham on 01772 954200.**

**INDSCG3**

Pay: From £20.00 per hour

**Experience**:

- managing social housing allocations: 3 years (required)
- working with tenants & landlords: 3 years (required)
- allocating properties: 3 years (required)
- working for a local authority: 2 years (required)

Work Location: Hybrid remote in Ilford IG1

Reference ID: Allocations & Lettings Officer - Local Authority in Ilford


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