Discharge Co-ordinator Officer

2 weeks ago

Ilford, United Kingdom NELFT NHS Foundation Trust Full time

We are looking for a Discharge Co-ordination Unit Officer to join the Barking & Dagenham, Havering and Redbridge Integrated Discharge Hub (BHR IDH).

The BHR IDH team comprises of enhanced Physiotherapy & Occupational Therapy support, Discharge Coordination Officers, Rehabilitation Assistants and Admin Staff support, who cover the 7 days service to ensure safe and timely hospital discharge of patients.

The service seeks to support the BHR system to provide the best opportunity for people to maximise their independence by co-ordinating a safe and timely discharge to the right destination, with the right information at the right time, with the right onward care, resulting in a positive discharge experience.

The Discharge Co-ordinator Officer is the main point of contact for the discharge of patients that require health, social care and community services. The DCU team works closely with the three local authorities and with access the adult social care system can support in facilitating safe and timely discharge of patients via the Trusted Assessor pathway.
- very good IT and organisational skills, and a good knowledge of information systems
- the ability to prioritise workload, work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work will also be essential
- very good interpersonal and communication skills at all levels are required as well as the ability to work within all administrative areas of the service

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff, and their families.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High-Cost Area Supplement - London

This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436).

You should have a passion for delivering a high-quality service and be dedicated to driving changes which improve the experience of the care and services the Trust provides for patients and service users.

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