Housing Allocations
3 days ago
**What's involved with this role**:
Ref number**:Redbridge OR4794**
**_Hybrid working - 3 days at Lynton House, Ilford on a rota basis_**
**_Basic DBS required for this role_**
The Allocations & Lettings Officer in the Housing team will support the allocation of accommodation in line with part VI of the Housing Act 1996, essentially to Council and registered housing provider homes.
**Key Responsibilities**:
- Allocating permanent homes in line with the Housing allocations scheme through the choice based lettings system
- Complete direct matching processes for those with medical needs, under occupiers, management transfers and sheltered applicants
Allocate temporary accommodation, prevention and PRSOs in line with placement policy
- Let temporary accommodation and prevention PRSOs properties completing sign ups and providing appropriate advice to customers
**Skills & experience**:
- Experience of working in a similar role within housing as an Allocations & Lettings Officer
- Good knowledge of the laws relating to homelessness and the welfare reform act
- Good understanding of access to social housing locally
- Experience of working in a demanding front line customer service environment
- Experience of dealing with vulnerable customers and providing appropriate support
- Experience of carrying out interviews, investigations and negotiations
- Experience of effective record keeping
- Experience of working to performance targets and deadlines
“XI
Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.
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