Contact Centre Agent

6 days ago

Chelmsford, United Kingdom Artis Accident Care Full time

Contact Centre Agent - Chelmsford, Essex
- Hours for this role are Monday - Friday on shift patterns 8:00am - 4:30pm and 9:30am 6:00pm plus alternate Saturdays 8:00am - 12:00pm

Typical duties required include:

- Loading new repair claims and acting as first point of contact for customers
- Dealing with incoming and outgoing calls
- Updating customers with repair progress information
- Post repair follow up calls
- Liaising with insurance and companies and recovery agents.

**Who are we?**

Artis Accident Care has been operating since October 2017 and we have grown from 2 to 11 centres by the end of 2021 repairing over 25,000 vehicles per year. This will make Artis one of the largest accident repair groups in the South East of England founded on trusted relationships with a multitude of insurance work providers and our ethos focused on our customers and our people.

Artis Accident Care Group is a family orientated business looking for likeminded individuals to join our growing company. If Artis sounds like a place you would like to build your career in, we’d love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- contact centre: 1 year (preferred)

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