Receptionist

**Job Ref**:CH2318 **Branch**:Daffodil Hotel and Spa **Location**:Daffodil Hotel and Spa, Ambleside **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:7.00am till 3pm, 2pm till 10pm **Hours per week**:40 **Posted date**:03/05/2025 **Closing date**:05/06/2025 Are you looking for a rewarding career in hospitality? At **Crerar Hotels**, we believe in creating unforgettable experiences for our guests - and that starts with **YOU** Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. As a receptionist at Daffodil Hotel Spa, you will play a key role in ensuring seamless event planning, guest services, and operational efficiency. From coordinating group bookings and managing reservations to supporting financial administration and marketing efforts, you will be at the heart of delivering exceptional experiences. Your strong organisational skills and attention to detail will enable you to multitask effectively in a fast-paced hospitality environment. With previous experience in events, reservations, or administration, along with proficiency in hotel booking systems and financial processes, you will help maintain high service standards. A proactive mindset, excellent communication skills, and the ability to work under pressure will be essential in ensuring smooth operations and memorable guest experiences. **Why Work with Us?** At Crerar Hotels, we truly value our team, and that’s why we offer: - **Wagestream** - Get instant access to your earned wages when you need them. - **YuLife** - Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments. - **Echo** - Our brand-new communications platform keeps you connected and engaged. - **Career Development** - We invest in our people with fantastic training and progression opportunities. - **Employee recognition and reward scheme**- celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days. - **Exclusive Discounts** - Stay, dine, and relax at our beautiful hotels at special team rates. - **Work in Breathtaking Locations** - From the Scottish Highlands to coastal escapes, our hotels are truly spectacular **Be Part of Something Special.** Combining stylish contemporary interiors inside, with stunning natural beauty outside, The Daffodil presents a concept brand new to The Lake District. Unwind in one of our 78 rooms and suites, dine in our lake view restaurant led by our creative Executive Chef, relax in our thermal pool or treat yourself to a fabulous Spa journey. Think luxury, style and plenty of indulgence - the ultimate escape awaits. **Three reasons to choose a career with Crerar Hotels** - **Destination locations** Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily. - **Talent development** We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more) of our locations, building themselves a varied career in the Scottish hospitality industry. - **Shaped by our values** We share the spirit of Scotland through our values. We take **pride** in providing a truly **authentic** experience we're **warm** in personality, **curious** to get to know our guests and **confident** in sharing our knowledge. We take what we do seriously, but our **humour** means we also see the lighter side. Above all, we're comfortable saying, "we are who we are"