Entry-level Call Centre Executive

3 days ago


Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full time

**About Us**:
We are a fast-growing marketing company dedicated to helping brands connect with their target audiences. We are currently seeking an enthusiastic **Entry-level Call Centre Executive** to join our dynamic team. This role is ideal for someone looking to begin their career in customer engagement, communication, and marketing support.

**Key Responsibilities**:

- Handle inbound and outbound calls to engage with customers and clients.
- Provide accurate information about products, services, and promotions.
- Support marketing campaigns by following up with potential leads and customers.
- Maintain detailed records of customer interactions in the company database.
- Respond to customer queries in a professional and friendly manner.
- Collaborate with the marketing and sales teams to achieve campaign goals.

**Requirements**:

- No prior call centre experience required - full training provided.
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Ability to manage time effectively and handle multiple tasks.
- Basic computer skills and familiarity with customer service tools are a plus.
- Team player with a proactive approach.

**What We Offer**:

- Full training and ongoing support to develop your skills.
- Opportunities to grow within the company and progress your career.
- A supportive and collaborative team environment.
- Hands-on experience in customer engagement and marketing.

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Work Location: In person



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