Credit Control Officer

2 weeks ago

Finchley, United Kingdom Advinia Healthcare Full time

The Credit Control Officer will be responsible for processing monthly client payments and updating the accounts system to reflect this. The person will maintain regular contact with Local Authorities and NHS in relation to outstanding payments for customers as well as private clients to ensure payments are made in a timely manner.

Main Responsibilities
- Producing monthly Debtors listing and report to management on monthly basis, discuss the appropriate action
- Processing monthly client payments and updating the accounts to reflect this
- Evaluate billing/funding activity and recognise, investigate and resolve any inconsistencies and errors
- Action debt balances following company’s policy on debt collection, refer to a debt collection agency if necessary or initiate legal proceedings against the client
- Chase LA and NHS agencies for outstanding funding information and payments, investigate discrepancies, perform reconciliations of the accounts and resolve missalocations
- Investigate large credit balances and provide guidance to the homes on relevant action,
- Assist with month end tasks
- Ensure all the contract documentation/payment details are submitted to local/health authorities as per requirements
- To ensure effective communication with LA/HA in relation to payment process/funding/contracts
- Ability to manage change and take an active role in process improvement
- Support of the accounts receivable team and a credit controller in their days to day tasks

**Requirements**:
Proven working experience as Credit Controller or Accounts Receivable Officer (with experience of debt chasing)
- Solid understanding of debt collection process and collection regulations
- High degree of accuracy and attention to detail
- Proficiency in English and MS Office, data entry skills, excellent customer service skills
- Exposure to care sector and knowledge of Coldharbour system would be highly beneficial.

Please note that in line with government legislation, you can only be considered for this position if you have received a COVID-19 vaccination as all Colleagues working in care homes should be double vaccinated by 11 November 2021

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