Personal Advisor

1 day ago

North Finchley, United Kingdom BeWell Healthcare Full time

**Job Title**: Personal Advisor (Grade I)

**Role Overview**

We are seeking an experienced and reliable Personal Advisor whose role involves being the first point of contact for visitors, supporting care leavers and unaccompanied asylum-seeking children, and assisting allocated workers with urgent tasks. You will work closely with social workers, multi-agency networks, and various support services to ensure young people receive the care and assistance they need. This is a hands-on role requiring strong organizational and communication skills, with a focus on safeguarding and client support.

**Key Responsibilities**
- Support care leavers and unaccompanied asylum-seeking children in care
- Assist security with visitor sign-in and visit purpose verification
- Notify social workers and Personal Advisors when young people arrive
- Provide cover for Personal Advisors during leave or sickness, including visits and support with Housing Benefit forms, Universal Credit claims, housing queries, etc.
- Support urgent tasks such as statutory visits, court attendance, and urgent meetings when required
- Liaise with multi-agency networks including mental health, therapeutic support, housing, Home Office, substance misuse agencies, and advocacy groups
- Record all contacts on LCS and escalate concerns to allocated workers and management
- Ensure all duty tasks are followed up promptly, communicating any delays to management

**Essential Requirements**
- Degree in Social Work or equivalent professional qualification (CQSA, Dip SW, CSS)
- GCSE Grade A-C (or equivalent) in English Language and Mathematics
- Previous experience in a similar Personal Advisor or related role
- Knowledge of Local Government roles and functions
- Strong communication skills, both oral and written
- Ability to organize workload to meet deadlines, work independently and as part of a team
- Self-motivated, flexible, trustworthy, and reliable
- Proficient with Microsoft Office

**We Offer**
- Competitive salary package
- Supportive work environment within a dedicated team
- Opportunity to make a positive impact on vulnerable young people’s lives
- Fixed working days

**How to Apply**

**Job Types**: Full-time, Part-time

Pay: £23.00-£25.00 per hour

Work Location: In person

Reference ID: BE1606304

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