Customer Service
5 days ago
Service Service has a great CUSTOMER SERVICE / INSIDE SALES role available with one of our global manufacturing companies in Norwich.
This is a Hybrid role working from home and office (based in Norwich)
Temporary to Permanent Contract... 22.5hrs per week. Preferably on Tuesday, Wednesday and Thursday. This is 7.5hrs. per day. However our client can be flexible.
This is a great customer service role, based around the more positive side of pre-sales, rather than dealing with complaints..
In this Customer Service role you will be the main point of contact for customers across the UK.
You will provide direct support to, and work closely with, the office manager and provide a pro-active and mutual service and support to the sales and customers
You’ll need to be a confident communicator with the ability to speak effortlessly to a variety of people.
QUALIFICATIONS/SKILLS AND KNOWLEDGE:
intermediate education level required,GCSEs at grade C or above in at least English, Maths and Science
- At least 2 years’experience in customer service Role or tele sales
- Strong customer focus and sales orientation
- Willing and able to be in contact with customers in UK and other European Countries
- Strong commercial attitude and performance
- High level of accuracy and attention to detail
- Fluent in English
- Proficient in the use ofMS-Office.
- Experience in CRM systems(Sales Force)and Oracle is desirable but not essential.
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